Nebula widget NOT working with mobile router

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GiuseppeR
GiuseppeR Posts: 714 image  Guru Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
edited January 2025 in Nebula

Hello everyone,

I have setup a site where there is only a mobile router:

immagine.png

I put on my dashboard a pair of widgets like:

immagine.png

to see who is connected and why, but also if I connected 3 devices to that mobile router via its internal WiFi I cannot see anything.

Neither in clients area:

immagine.png

Is it correct to see nothing?

Maybe the clients linked to mobile router are NOT listed nor recorded in widget views?

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,739 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @GiuseppeR,

    Yes, this is correct behavior. Nebula currently displays access point/switch/firewall clients. The widget displays the client information based on the client page information, therefore, it won't display the Mobile router's clients.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,739 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @GiuseppeR,

    Yes, this is correct behavior. Nebula currently displays access point/switch/firewall clients. The widget displays the client information based on the client page information, therefore, it won't display the Mobile router's clients.

    Zyxel Melen


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