Access Management website on FWA710

phayze
phayze Posts: 21  Freshman Member
First Comment Friend Collector Second Anniversary
in Mobile Broadband

Hi,

If i direct connect the FWA710 using ethernet to my computer, i am able to access the management website using its IP 192.168.1.1.

If i were to plug in to a WAN port of a USG firewall, i am not able to access when i am in the LAN side. Is there anyway to access using ethernet when i am in the LAN side when FWA710 is connected to the WAN port of the firewall?

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @phayze ,

    When connecting the FWA710 to a USG FLEX firewall's WAN port, the FWA710 typically operates in IP passthrough mode, which means its original IP address is passed through to the USG FLEX firewall. To access your FWA710's local GUI, you can try either of these two methods:

    Method 1: Use FWA710 IP + 1, example FWA710’s IP address is 10.114.220.177, so we’ll use 10.114.220.178 to access FWA710. You can check the FWA710’s IP by yourself or via Nebula/ local GUI if can access.

    image.png

    Method 2: Use LAN network Default group’s IP. Note that, please configure the FWA710's LAN (interface group: Default) to another subnet (not 192.168.1.1), e.g. 192.168.10.1. 

    image.png

  • phayze
    phayze Posts: 21  Freshman Member
    First Comment Friend Collector Second Anniversary

    Hi July,

    Method one works but not method 2. As i have more than one active WAN, do i need to do any static route?

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @phayze ,

    Could you please provide more details about the typology and symptoms/ screenshot you encountered when using Method 2 to log into the FWA710 local GUI? The more detailed information you can share, the better we'll be able to assist you.

  • phayze
    phayze Posts: 21  Freshman Member
    First Comment Friend Collector Second Anniversary
    https://community.zyxel.com/en/discussion/comment/73661#Comment_73661

    I have 3 wan connect to Flex 700H. WAN1 is FWA710 while the rest of the WAN is connected to fiber.

    When my PC is connected directly to FWA710, i am able to access the management web using either methods. But when FWA710 is connected to Flex 700H WAN1 and my PC is connect to Flex 700H LAN, I am only able to access FWA710 using method 1. Pinging the IP using method 1 will have respond while method 2 will have timeout.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @phayze ,

    Please verify that no other interface is using the same subnet as your FWA710's LAN IP configuration. If there is a subnet conflict, you'll need to change the conflicting interface's subnet.

    We've confirmed that we can successfully access the FWA710 using both login methods on our end.

  • phayze
    phayze Posts: 21  Freshman Member
    First Comment Friend Collector Second Anniversary

    All IP subnet is different. You test using only one WAN or more than one WAN?
    Do i need to set my PC to same subnet as FWA710 management IP?

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