[NEBULA] GS1920-8HP connected to Nebula - Unable to access local login

Quality_Drive_Away
Quality_Drive_Away Posts: 14  Freshman Member
First Comment Friend Collector First Anniversary
edited April 2021 in Nebula
Is it normal not to be able to login to the local IP interface of a GS1920-8HP switch that is connected to Nebula?

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  • Quality_Drive_Away
    Quality_Drive_Away Posts: 14  Freshman Member
    First Comment Friend Collector First Anniversary
    Found it! Thank You!
  • flaccidupsilon
    flaccidupsilon Posts: 3  Freshman Member
    First Comment Second Anniversary

    I joined my NWA1123 wifi access point to nebula and now I can't log in locally. Tried with both my original username & password as well as the username & password I use on the nebula website.

    I don't see General Settings in the Nebula Control Settings.

  • Zyxel_Jason
    Zyxel_Jason Posts: 411  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate

    Hi @flaccidupsilon ,

    Welcome Zyxel community!

    If your AP is online on NCC, you should be able to find your username and password in General setting page, location is at SITE-WIDE>Configure>General setting, then you can find the setting like below.

    image.png

    Hope it helps.

    Jason

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community
  • flaccidupsilon
    flaccidupsilon Posts: 3  Freshman Member
    First Comment Second Anniversary

    Thanks, that does help. I'm in now.

    Two points: I didn't realize that my local password would be changed by connecting to Nebula. Second, you're the first to mention "SITE-WIDE", which was the key to finding General Settings.

    Thanks again Jason!

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