[NEBULA] Change Nebula Control Center Owner

AssistenzaPD
Posts: 1
Hello.
I need to change the Nebula Control Center account owner due to a change of company that will manage the customer.
How should I proceed?
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All Replies
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Could you please send me the instruction on how to change my password. Thank0
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Hi @Adam777,
Since the NCC account and its password is the same as myZyxel.com account.
Therefore, if you want to change the password for your NCC account, please go to the myZyxel.com, login with your NCC account, and click "Account" on the upper-right corner(You may need to login again.).
Then, you may reset your password(Click Submit in the bottom of the page to save your change.)
Hope it helps.
Jason0 -
I also need to change owner/release a client from my ownership. Please let me know how.0
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Hi @JerDealsIT,
Due to this request has privacy involve, I'll PM you to retrieve more detail information.
Thanks.
JonasJonas,0 -
If anyone else needs to release an account, the answer is this: contact support by phone or email, they will guide you thru releasing an Org to another owner. Support has to do the actual transition.3
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