[NEBULA] Change Nebula Control Center Owner

AssistenzaPD Posts: 1
edited April 2021 in Nebula
I need to change the Nebula Control Center account owner due to a change of company that will manage the customer.
How should I proceed?

All Replies

  • Zyxel_Freda
    Zyxel_Freda Posts: 397  Zyxel Employee
    Hi @AssistenzaPD,

    Because it needs some private information, I will PM you about it.

  • Adam777
    Adam777 Posts: 3
    Could you please send me the instruction on how to change my password. Thank
  • ivers
    ivers Posts: 40  Freshman Member
    The password could be changed on myzxyel.com "Account"~
  • Zyxel_Jason
    Zyxel_Jason Posts: 368  Master Member
    Hi @Adam777,

    Since the NCC account and its password is the same as myZyxel.com account.
    Therefore, if you want to change the password for your NCC account, please go to the myZyxel.com, login with your NCC account, and click "Account" on the upper-right corner(You may need to login again.).

    Then, you may reset your password(Click Submit in the bottom of the page to save your change.)

    Hope it helps.
  • JerDealsIT
    JerDealsIT Posts: 8  Freshman Member
    I also need to change owner/release a client from my ownership. Please let me know how. 
  • Zyxel_Jonas
    Zyxel_Jonas Posts: 282  Zyxel Employee
    Hi @JerDealsIT,

    Due to this request has privacy involve, I'll PM you to retrieve more detail information.


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