FlexH 100 & 200 - Spinning wheel on firewall page in Nebula

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GiuseppeR
GiuseppeR Posts: 771 image  Guru Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
in Nebula

Hello everyone,

my FlexH series firewall updated to latest firmware, since yesterday I cannot see their details inside Nebula.

This is what I can see on those pages:

immagine.png

It seems that the spinning wheel under "Backup & restore" could lead to a page stuck.

If I open another Organization with an "old" firewall Flex Series everything is perfectly working.

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  • PeterUK
    PeterUK Posts: 4,674 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
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    I was getting this but a reboot of the FLEX H now show the info

  • GiuseppeR
    GiuseppeR Posts: 771 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
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    Hello @PeterUK

    thanks for the suggestion, I'm planning to reboot all the FlexH series this night out of range of office hours. I'll update this thread if the problem persists.

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,035 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
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    Hi @GiuseppeR,

    If the issue persists, may I access the issue site to check this issue?

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 771 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
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    Hello @Zyxel_Melen

    after the reboot the pages on Nebula respond quickly. So I don't know how to replicate the problem

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