How do I delete my Nebula account. I nede to og back to the normal access to my router

Palle
Palle Posts: 5  Freshman Member
First Comment
in Nebula

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  • Zyxel_Judy
    Zyxel_Judy Posts: 1,938  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Palle ,

    Could you share which Zyxel router you are using?

    Also, please confirm if your requirement is to manage and configure the router using the local management GUI.

  • Palle
    Palle Posts: 5  Freshman Member
    First Comment

    I am using a Zyxel Nebula FWA510 router.

    I can confirm, that I wish to manage and configure the router using the local management GUI.

    Thanks for helping - with kind regards

    Palle

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,938  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Palle ,

    With the FWA510, even if you register the router to Nebula, you can still manage and configure it using the local management GUI.

    To access the FWA510's local management GUI, check whether your device is in Router mode or IP Passthrough mode, and then refer to the related article.

    https://community.zyxel.com/en/discussion/19981/mobile-router-how-to-access-the-local-gui-in-router-mode

    https://community.zyxel.com/en/discussion/19980/mobile-router-how-to-access-the-local-gui-in-ip-passthrough-mode
  • Palle
    Palle Posts: 5  Freshman Member
    First Comment

    I dont understand most of the text. I have deletet something in the app, so I cant g’et any information. I have forgotten

    either user or password. Are you able to remove the Nebula app and all settings, so I can use the information on the back of the router

  • Palle
    Palle Posts: 5  Freshman Member
    First Comment

    Dear Judy
    I finally managed to access the router. It turned out that I had reset the router at some point. I just didn't wait long enough, the router worked, but I couldn't access it. After another reset, I was able to access it. Thank you very much for your help and patience. Yours Palle

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