Nebula IPSec VPN for iOS 18
I have an ATP100 on Nebula and I can't get the IPSec VPN to work on any ios devices.
I can see from the firewall logs that it fails with this error: "IPsec SA negotiation failed".
I have tried this from an iPhone XS running ios 18.3 and a couple of ipads running a different version of ios 18.
Accepted Solution
-
Hi @Dylan96 ,
We have confirmed the issue and will fix it in firmware version 5.40. In the meantime, here is a workaround solution:
- After configuring Remote Access VPN (IKEv2), download the mobileconfig of iOS.
- Open the file and delete these two lines manually.
- Save the file and import it to iPhone/iPad.
We just run the test on iOS 18.2.1 and ATP100 5.39(ABPS.1), it is working.
Zyxel_Judy
0 - After configuring Remote Access VPN (IKEv2), download the mobileconfig of iOS.
All Replies
-
Hi @Dylan96 ,
We have confirmed the issue and will fix it in firmware version 5.40. In the meantime, here is a workaround solution:
- After configuring Remote Access VPN (IKEv2), download the mobileconfig of iOS.
- Open the file and delete these two lines manually.
- Save the file and import it to iPhone/iPad.
We just run the test on iOS 18.2.1 and ATP100 5.39(ABPS.1), it is working.
Zyxel_Judy
0 - After configuring Remote Access VPN (IKEv2), download the mobileconfig of iOS.
-
Thank you judy, it works correctly now.
0 -
The biggest problem is, that there is no Wirecard connection at the zyxel Firewalls :(
0 -
Hi @TeleCrew,
Please provide more details about the issue you are facing, along with any links or information about Wirecard.
Zyxel_Judy
0
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