Nebula SecuReporter - missing devices' names

GiuseppeR
GiuseppeR Posts: 369  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
in Nebula

Hello everyone,

I cannot see a lot of names inside my Organization & Device area of SecuReporter.

As you can see I read only few of them:

immagine.png

Is there a specific reason?

How can I fix it?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,159  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @GiuseppeR ,

    The device name displayed in SecuReporter corresponds to the device name registered in your MyZyxel account.

    Please check your device name in MyZyxel and enter the exact same name if you want it to appear in SecuReporter.

    image.png

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,159  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @GiuseppeR ,

    The device name displayed in SecuReporter corresponds to the device name registered in your MyZyxel account.

    Please check your device name in MyZyxel and enter the exact same name if you want it to appear in SecuReporter.

    image.png
  • GiuseppeR
    GiuseppeR Posts: 369  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello @Zyxel_Judy

    is it possible to sync that value with the same name that is assigned in Nebula NCC?

    So only on premise firewalls have to be renamed manually.

    Thanks a lot

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,159  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @GiuseppeR ,

    Currently, there is no feature to sync device names from NCC to SecuReporter. Please manually rename the devices on MyZyxel.

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