Nebula SecuReporter - missing devices' names

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GiuseppeR
GiuseppeR Posts: 771 image  Guru Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
in Nebula

Hello everyone,

I cannot see a lot of names inside my Organization & Device area of SecuReporter.

As you can see I read only few of them:

immagine.png

Is there a specific reason?

How can I fix it?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,678 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓
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    Hi @GiuseppeR ,

    The device name displayed in SecuReporter corresponds to the device name registered in your MyZyxel account.

    Please check your device name in MyZyxel and enter the exact same name if you want it to appear in SecuReporter.

    image.png

    Zyxel_Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,678 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓
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    Hi @GiuseppeR ,

    The device name displayed in SecuReporter corresponds to the device name registered in your MyZyxel account.

    Please check your device name in MyZyxel and enter the exact same name if you want it to appear in SecuReporter.

    image.png

    Zyxel_Judy

  • GiuseppeR
    GiuseppeR Posts: 771 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
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    Hello @Zyxel_Judy

    is it possible to sync that value with the same name that is assigned in Nebula NCC?

    So only on premise firewalls have to be renamed manually.

    Thanks a lot

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,678 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @GiuseppeR ,

    Currently, there is no feature to sync device names from NCC to SecuReporter. Please manually rename the devices on MyZyxel.

    Zyxel_Judy

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