Nebula App shows different Security Alert hits number

GiuseppeR
GiuseppeR Posts: 357  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
edited April 8 in Nebula

Hello everyone,

I went online to check an Organization:

immagine.png

and I see that the Nebula webpage shows zero Security Alerts and 81 CDRs:

immagine.png

while the Nebula App shows 7 Security Alerts:

immagine.png

So I think that something is not working properly here.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,149  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    The "Security Alert Detected" on the Nebula app is the same as the "Security Alert" on the Nebula dashboard. The current difference is that one reference shows the last 7 days, and the other shows the last 24 hours. However, displaying the last 24 hours is weird(too short). I will check with our team to see if this is an issue.

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 357  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello @Zyxel_MarkV

    I suggest to change it to 7d value, like th CDRs counter

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,149  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    After checking with our team, we will change it to 7 days as the CDRs counter and the Nebula APP. I will update you once this improvement has been implemented.

    Zyxel Melen


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