Ccontroladora Nxc2500 e AP - WAC6100

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Zyxel_wallas
Zyxel_wallas Posts: 2  Freshman Member
in Nebula

Adicionei um acess point do modelo WAC6100 Na minha rede, preciso adicionar ela na controladora NXC2500 Mas o acess point não aparece nela? como proceder?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Zyxel_wallas ,

    To ensure your NXC2500 AP controller can detect and manage WAC6100 series Access Points:

    1. Verify network connectivity
    • Confirm both the NXC2500 controller and WAC6100 APs are on the same subnet
    • Ensure network traffic flows properly between the controller and access points

    2. Check Controller Discovery settings

    • Open the ZON utility on your computer
    • Select the APs and click the NCC/AC button
    image.png


    • Verify "Disable Controller Discovery" is UNCHECKED (as shown in the reference image)
    image.png

    For detailed instructions on using the ZON utility, please refer to our documentation.

    Please be aware that the NXC2500 model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models:

    https://www.zyxel.com/us/en-us/products/next-gen-firewall

    Zyxel_Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Zyxel_wallas ,

    To ensure your NXC2500 AP controller can detect and manage WAC6100 series Access Points:

    1. Verify network connectivity
    • Confirm both the NXC2500 controller and WAC6100 APs are on the same subnet
    • Ensure network traffic flows properly between the controller and access points

    2. Check Controller Discovery settings

    • Open the ZON utility on your computer
    • Select the APs and click the NCC/AC button
    image.png


    • Verify "Disable Controller Discovery" is UNCHECKED (as shown in the reference image)
    image.png

    For detailed instructions on using the ZON utility, please refer to our documentation.

    Please be aware that the NXC2500 model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models:

    https://www.zyxel.com/us/en-us/products/next-gen-firewall

    Zyxel_Judy

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