SecuExtender on Mac

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cj12345
cj12345 Posts: 6 image  Freshman Member
First Comment
in Service & License

USG Flex 200 - connecting using SecuExtender on MAC

—> Everything has been good for the past few months, today this message pops up when connected to the VPN via my MAC (first photo)

—> I purchased a five year license (second photo).

—> The existing working software doesn't like the license key.

—> I downloaded the latest VPN software version and it likes the key

—> In the new software, I enter the same IP and user/login name into the as a new SSL connection and try to connect. It does not connect, the top menu bar on the Mac moves to the left for a moment and then goes back. Next to the connection the radio button flickers RED for a moment and then back to grey

—> Can I please get someone to get me a license or two for the stuff that actually "just works".

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All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,593 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @cj12345,

    The license you purchased is for new version of SecuExtender, which doesn't support SSLVPN for USG FLEX 200. Since this limitation, please use IPSEC VPN to connect.

    Zyxel Melen


  • cj12345
    cj12345 Posts: 6 image  Freshman Member
    First Comment

    It would be great if the new version would connect…..but it does not…..maybe it's someone special on the MAC?

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