Blank widget for Security Router family

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GiuseppeR
GiuseppeR Posts: 657 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
in Nebula

Hello everyone,

I have an Organization with a blank widget:

immagine.png

There should be written the MAC address of the PC that triggered the filter but it did not show it.

I see it only clicking on the widget:

immagine.png

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 677 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @GiuseppeR,

    To further investigate the problem, we kindly ask you to share the organization name and grant Zyxel support access to your organization. This will allow us to check the root cause more efficiently.

    Thank you for your cooperation!

    Zyxel Tina

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