USG LITE 60AX V2.20(ACIP.0) - WPA2 connectivity issues

GiuseppeR
GiuseppeR Posts: 486  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
edited September 28 in Nebula

Hello everyone,

with security routers when I set WiFi with WPA2 in Security Settings, I am NOT able to see the SSID and then connect to it with "old" laptops like n family WiFi cards.

Of course I use always 2.4 + 5 + 6 GHz enabled radios.

Anyway I have to use WPA3 with these settings:

immagine.png immagine.png

Changing WPA2 to WPA3 gives me the chance to connect also old laptops.

As you can see above I just modified "WPA2-Personal" to "WPA3-Personal"

This is a bug.

It happened to me the same with the previous SCR 50AXE

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 256  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @GiuseppeR,

    To help us investigate further, could you please reproduce the issue, collect the diagnostic info file, and provide it to us via private message?

    Thank you for your cooperation!

    Zyxel Tina

  • GiuseppeR
    GiuseppeR Posts: 486  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
    edited 1:39PM

    Hi @Zyxel_Tina

    it is not possible to reproduce the issue and collect diagnostic, just because it was something that you could see from an old laptop looking for SSIDs and not from the router itself.

    So I set the WPA2, I was not able to connect to it seeing the name when I searched for the network, and then I set the WPA3 and I was able to access the network.

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