SCR 50AXE V1.20(ACGN.0) - no traffic on "Security router network applications"

GiuseppeR · September 22

Hello everyone,

after the firmware upgrade I cannot see any sort of traffic on the widget with some of my ORGs (healthcare in this case):

Also on another ORG with that security router I can see almost zero traffic (pharmacy here):

And another one too (building site here):

How can I fix it?

Zyxel_Tina · September 24

To further investigate this issue, we’ll need to check more details from your device.

Could you please:

Kindly send these information to us via private message for security reasons.

Once we receive the information, we’ll proceed with the analysis and update you accordingly.

GiuseppeR · September 24

everything sent via PM.

Have a nice day

GiuseppeR · October 5

have you got some good news for me for these ORGs?

I think there is something wrong with these sites, for example in the first case (Healthcare…) I see:

and 152 MBs is just a part of its average traffic.

Anyway I cannot understand which sort of OS is used inside this ORG:

In the pharmacy ORG too there is almost no traffic recorded:

Same situation also for the building site:

both for traffic and OS type:

Please give me some updates, thanks a lot

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