Multy X setup issues via iOS App

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Ed_Mueller
Ed_Mueller Posts: 2 image  Freshman Member
First Comment Friend Collector
in Multy WiFi System

Hey,

Judy helped some other peaple by sending them the latest firmware and instructions.

I also stuck on setting app my Multy X devices.

Thank you for helping me out.

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The V2.20(ABKJ.8)C0 firmware version and update instructions have been sent to your community inbox via private message. Please check your inbox to access these materials.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,134 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Ed_Mueller,

    The document is sent to you, please check the private message.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,134 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Ed_Mueller,

    The document is sent to you, please check the private message.

    Zyxel Melen


  • Ed_Mueller
    Ed_Mueller Posts: 2 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/78354#Comment_78354

    Dear Melen,

    thank you for you quick answer and your private message. Following the manual I was able to resolve my issue and was able to setup and save my Multy X devices.

    Kind regards, Ed

  • dobrozhinetsky
    dobrozhinetsky Posts: 2 image  Freshman Member
    First Comment Friend Collector

    @Zyxel_Melen

    I have same issue. Can you please send me link to V2.20(ABKJ.8)C0 and instruction

  • EinfachDNiemand
    EinfachDNiemand Posts: 2 image  Freshman Member
    First Comment

    i have the same issue

  • Ibi
    Ibi Posts: 2 image  Freshman Member
    First Comment

    I have same issue as original poster.
    Tried on several iPhones without success. Can you please send me link to V2.20(ABKJ.8)C0 and instruction

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,134 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Ibi

    I have sent the link and upgrade guide to your another account. Please check.

    Zyxel Melen


  • palmutti
    palmutti Posts: 2 image  Freshman Member
    First Comment

    I have the same issue, culd i also get the firmware?

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,134 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @palmutti

    Sent the link to you~

    Zyxel Melen


  • PascalB
    PascalB Posts: 4 image  Freshman Member
    First Comment

    Hi,

    I have 2 Multy X (WSQ50) and 2 Multy Mini (WSQ20) and have also these problems.

    Can someone send me firmware for both models please.

    Thanks

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