5.41 FW update with delay

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GiuseppeR
GiuseppeR Posts: 759 image  Guru Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
in Nebula

Hello everyone,

I tried to updated several firewall Flex series manually, but some of them failed.

As you can see here:

immagine.png

You can find an example where it seems that the last update was done at 21:15 (some minutes ago…) but the firmware version seems to be always the 5.40 instead of the 5.41

Very strange behaviour, because I saw that firewall rebooting so I thought 5.41 was done

All Replies

  • PeterUK
    PeterUK Posts: 4,564 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    edited October 2025
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    Maybe the firmware failed and you went back to 5.40?

    Is firmware type set to latest?

    Screenshot 2025-10-27 210953.png
  • Zyxel_Melen
    Zyxel_Melen Posts: 4,938 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
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    Hi @GiuseppeR

    I tested firmware upgrade and successed. Could you enable zyxel support access so we can check the related logs?

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 759 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
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    Hi @Zyxel_Melen

    sent details and access via PM

  • GiuseppeR
    GiuseppeR Posts: 759 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
    Options

    Hi @PeterUK

    I think it failed, also because this is my setup on that ORG:

    immagine.png

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