No confirmation and no license

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PETER2019
PETER2019 Posts: 2 image  Freshman Member
Sixth Anniversary
in Nebula

I purchased a license three times, in all cases I had an error in the Zyxel site.

dcde1825038e4964a8fc9113453384de 7051505685140746 FastSpring EU fsprg.nl xui-99986183

This is the payment on my Bank (the third one)

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  • Zyxel_Melen
    Zyxel_Melen Posts: 4,134 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @PETER2019

    We see these three orders were paying by PayPal. Didn't you receive the receipt? And what error did you have?

    About the license, since you purchased the licenses on Nebula, the licenses will assign to your devices directly.

    Zyxel Melen


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