How get supervisor od root password of NR7103 modem?

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  • Staman
    Staman Posts: 3 image  Freshman Member
    First Comment Friend Collector

    Is there anyone who can help?

    The device is running a modified O2 Slovakia firmware, and we are unable to access the Web UI (not even the user login). SSH is enabled, but it shows the same behavior — login is not possible.

    Can someone advise whether such a device can be flashed using ZyCAST with the Zyxel factory firmware V1.00(ACCZ.1)C0?

    Please, if anyone knows, many people would be very grateful.

  • luckyjoe
    luckyjoe Posts: 2 image  Freshman Member
    First Comment

    Hello,

    I have reseted the NR7302 and now I do not have the password. Can you please tell me the default password for SN: S240Z19005493

    Thank you

  • estornudo
    estornudo Posts: 3 image  Freshman Member
    First Comment

    Hello I have a AX7501-B0 with serial S210Y52056631 and I'm unable to login to it.
    Can I please have the supervisor/admin account?
    Thank you!

  • estornudo
    estornudo Posts: 3 image  Freshman Member
    First Comment

    Hello I have an AX7501-B0 with serial S210Y52056631 and I'm unable to loginCould I please have the supervisor/admin/root password?Thank you!

  • Ahleee
    Ahleee Posts: 4 image  Freshman Member
    First Answer First Comment

    If you’ve lost the sticker with the default password, there isn’t a supported way to generate the supervisor/root password from the serial number. That information isn’t publicly available for security reasons. Your best option is to do a full factory reset using the reset button on the device (usually hold it for about 10–15 seconds while powered on). After that, the modem should revert to its default login credentials, which are typically printed on the label, if that label is gone, you’ll need to contact Zyxel support directly with proof of ownership. They can guide you on the proper recovery steps. Definitely don’t throw it away yet, a factory reset or support ticket should sort it out.

  • n_o
    n_o Posts: 68 image  Ally Member
    First Comment Friend Collector Third Anniversary

    did you ever try this ?
    how would you open a support ticket for a nr7302 ?

  • spamcop
    spamcop Posts: 2 image  Freshman Member
    First Comment

    Hi, I have resetted NR7303 from O2 Slovakia. But I dont have password admin nor superviser, can you please provide? There is no password on box or device. SN: S240Z12001225

  • RobFainen
    RobFainen Posts: 2 image  Freshman Member
    First Comment Friend Collector

    Hi, @Friday can I get supervisor/root password of my Zyxel NR7303-EU?

    My serial number is S/N: S250Y07034472

    Thank you.

  • Peterdnv
    Peterdnv Posts: 2 image  Freshman Member
    First Comment

    Hi, I have resetted NR7303 from O2 Slovakia. But I dont have password admin nor superviser, can you please provide? There is no password on box or device. SN:S240Z34009173

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