Notes Fields on GE1 and GE2

Options
Ratsnackbar
Ratsnackbar Posts: 37
First Comment Second Anniversary
image  Freshman Member
in Nebula Ideas

It would be nice to have a notes field on each of the inbound ISP objects. This would allow us to add details regarding that specific ISP such as the ISP Name, Support Number, contract ID, Circuit ID and such.

That way a tech who's troubleshooting an ISP issue from the inside out would have the details necessary to contact their ISP support right at hand.

Thanks!

1
Up Down
1 votes

Active · Last Updated

Comments

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,843
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    image  Zyxel Employee
    edited April 9
    Options

    Hi @Ratsnackbar ,

    Currently, the Description field is available for users to take notes, where you can also enter ISP-related information.

    image.png

    Or would you prefer dedicated fields for ISP Name, Support Number, Contract ID, and Circuit ID, please let us know.

    Zyxel_Judy

Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）