Client List can initially show the wrong information

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Lewpy
Lewpy Posts: 28 image  Freshman Member
Network Detective-New Adventure Badge First Comment Friend Collector Third Anniversary
edited April 8 in Nebula

This has been happening for a long time (years?) and I just work around the problem, but I thought I would post this to see if it can be fixed.

Problem: when first going to the Client List with a non-default time frame set, the list initially shows the Client List for the default time frame [even though the non-default time frame is shown selected on the page] until the Refresh button is pressed.

Steps to Reproduce

  1. Log in to Nebula
  2. Go to Clients → Client List
  3. Change the left drop down selection to Access point clients
  4. Leave the right drop down selection on the default of Last 2 hours
  5. Observe the list of device and the total number of devices shown
  6. Change the right drop down selection to Last 24 hoursthe crucial step
  7. Observe the list of devices and the total number of devices shown - it needs to be different than for Last 2 hours, otherwise the problem is masked!
  8. Now click on any other side menu in Nebula, so you navigate away from the Client List - I normally swap to Devices → Access points, for example
  9. Now navigate back to Clients → Client list
  10. Notice how it has remembered your selection - it should be on Access point clients and Last 24 hours
  11. HOWEVER, notice that the list below is wrong - it is in fact the list for Last 2 hours, not Last 24 hours
  12. Click the Refresh button next to Last 24 hours, and the list will then correctly show the last 24 hours of clients

I am so used to ignoring the list until I click Refresh, but really it should be fixed to correctly show the list of devices for the period selected (Last 24 hours, in my case), rather than the default (Last 2 hours).

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 729 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @Lewpy,

    Thank you for reporting this issue to us!

    We'll inform you of any updates after our investigation. We appreciate your cooperation and patience.

    Zyxel Tina

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