multiple GS1920-24HPv2 suddenly gone offline

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rschreurs
rschreurs Posts: 2 image  Freshman Member
in Switch

Hi, Is there a known issue with the GS1920-24HPv2 switches? multiple have suddenly gone offline in multiple sites, perhaps a firmware upgrade?

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  • Zyxel_Tina
    Zyxel_Tina Posts: 910 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments
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    Hi @rschreurs,

    Welcome to the Zyxel Community!

    There are currently no confirmed global outages or firmware defects reported for the GS1920-24HPv2 that would cause multiple units to go offline simultaneously.

    Please confirm if the offline issue has been resolved. If not, and if these are cloud-managed switches, kindly follow this troubleshooting guide first for quick checks and tests.

    https://community.zyxel.com/en/discussion/17937/zyxel-nebula-switch-troubleshooting-guide

    If the issue persists after troubleshooting, please share the following:

    Zyxel Tina

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