Issue generating .ovpn file on Flex 500H (SSL VPN)

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Maruda
Maruda Posts: 2 image  Freshman Member
in USG FLEX H Series

Hello,

I’m having a problem with my Zyxel Flex 500H.

I’m trying to generate an .ovpn configuration file for SSL VPN, but instead of getting an .ovpn file, the system downloads a .tgb file when I click the “Download” button in the SSL VPN section.

I expected to receive a standard OpenVPN (.ovpn) configuration file, but I’m not sure why it’s generating a .tgb file instead.

Is this the correct behavior for this model/firmware, or am I missing some configuration step required to generate the .ovpn file?

I would appreciate any guidance on how to properly obtain the .ovpn file.

Thank you.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,736 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Maruda

    May I know your running firmware version is latest version? If not, please help to upgrade first.

    I checked the download file in my lab with latest version, I can get .ovpn file and .tgb file at the same time.

    image.png
    Zyxel Melen


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