[NEBULA] Wireless health monitor is not showing any data. How to I resolve this?

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CPA
CPA Posts: 2  Freshman Member
First Comment
edited April 2021 in Nebula

Wireless health monitor is not showing any data. How to I resolve this?

All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    25 Answers First Comment Friend Collector Fifth Anniversary

    Hi @CPA,

    Welcome to Zyxel Community!


    I would like to inform that Wireless health only supported on the latest firmware 5.50 and the model list below:


    • NWA1123-AC HD
    • NWA5123-AC HD
    • WAC6303D-S


    You may upgrade the firmware version on SITE-WIDE > Configure > Firmware management, scroll down and check the box of the specific AP then click on "Upgrade Now" as the figure below:

    image.png


    Hope it helps.

    Thanks

    Jonas,

    Jonas,
  • CrazyTacos
    CrazyTacos Posts: 53  Ally Member
    First Answer First Comment Friend Collector Sixth Anniversary

    Thanks! Upgrading the firmware worked for me!

  • CPA
    CPA Posts: 2  Freshman Member
    First Comment

    Thanks for the reply. So is it only supported on 3 models of AP? If so will it be more in the future?

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    25 Answers First Comment Friend Collector Fifth Anniversary

    Hi @CPA,

    Yes, the Wireless health feature is only supported on the 3 APs below and for the new AP model that will release in the future.

    • NWA1123-AC HD
    • NWA5123-AC HD
    • WAC6303D-S


    Sincerely yours,

    Jonas

    Jonas,

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