[NEBULA] Dead GS1920v2-24HP

dpssupport
dpssupport Posts: 7  Freshman Member
First Comment Friend Collector Sixth Anniversary
edited April 2021 in Nebula

Hi Chaps,


I recently setup 12 x GS1920v2-24hp switch's for a client, unfortunately one has died. I returned it to my office and tried a complete reset but failed. The unit powers up but the "sys" light consistently flash's, if i connect my laptop to any port i get no connection and the switch led does not light up

Any idea's please

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 415  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate

    Hi @dpssupport ,

    If the SYS LED is always blinking after you power on the Switch, it may mean that the Switch can't boot up properly.

    Please contact the reseller or our local support and they will help you for RMA process.

    Hope it helps.

    Jason

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