[NEBULA] AP not getting recognized

kevin1000
kevin1000 Posts: 4
First Comment
edited April 2021 in Nebula

I have the NWA1123-ACv2 Access Point. When I plug it into a POE switch at work it correctly connects to the network and works like an AP. When I take it home and plug it into a non-POE switch with the power supply attached to it, it does not work.

Thoughts

Thank you

Kevin

All Replies

  • Alfonso
    Alfonso Posts: 257
    5 Answers First Comment Friend Collector Second Anniversary
     Master Member

    Hi @kevin1000


    What does "It does not work" mean?

    Does the device boot with the power supply? Or does not it boot?

    I think if you you provide more information we will be able to help you.


    Regards

  • kevin1000
    kevin1000 Posts: 4
    First Comment

    the lights stay blinking green and orange and never go solid green. I can connect to it but get no traffic

    Thanks

    Kevin

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 289
    5 Answers First Comment Friend Collector Fourth Anniversary
     Zyxel Employee
    Hello @kevin1000 ,

    Based on the description, if the NWA1123-ACv2 LED is blinking green & orange, it means that the AP cannot boot up properly you shouldn't be able to connect to the AP.

    I would like to clarify the following:
    1. May I know the specific LED light?
    2. The power supply that you are using is the adapter provided by Zyxel, right? If no, please help to provide a photo of the input/output power information.
    3. When you are at the work place, you could see that the NWA1123-ACv2 is online on Nebula Cloud?

    Thanks.
    Jonas
    Jonas,

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