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What to consider when adjusting output power
Q: What to consider when adjusting output power A: Be cautious to not increase power excessively to avoid interference, especially in areas with many networking devices1
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When should I adjust the output power?
Q: When should I adjust the output power? A: When there is a high density of APs in an area, decrease the output power of the AP to reduce interference with other APs
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What is Output Power on the radio configuration page?
Q: What is Output Power on the radio configuration page? A: Output Power refers to the amount of power, measured in decibels (dBm), that a networking device like a Zyxel AP emits. Adjusting the output power can help manage the range and coverage of the wireless signal. Higher output power increases the signal's reach, but…
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How to upgrade the firmware for AP via Web Configuration?
The aim of this guide is to guide you upgrade the firmware for AP via Web Configuration. Find the firmware package at Zyxel Download library in a file that (usually) uses a .bin extension. 2. Click Maintenance > File Manager > Firmware Package 3. Click Browse... to find the .bin file you want to upload. Remember that you…
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What to do if can’t access AP by any method?
If you cannot access the AP by any method, try restarting it by turning the power off and then on again. If you still cannot access the AP by any method or you forget the administrator password, you can reset the AP to its factory-default settings. Use the following procedure to reset the AP to its factory-default…
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How to download the configuration file from a Zyxel AP?
The aim of this guide is to help you gather the running configuration from a Zyxel AP. This can be invaluable for both reproducing and troubleshooting a variety of issues. Step-by-Step Guide: Accessing the Device's Web GUI: Open a web browser Enter the device's IP address. 2. Collecting the Configuration File: Navigate to…
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Can I adjust the output power on Zyxel AP?
Scenario You're experiencing limited Wi-Fi coverage in certain areas of your location and want to know if adjusting the maximum output power on your Zyxel AP could help improve the situation. Configuration Steps Log into the web interface of your Zyxel AP using its IP address. Go to Configuration > Wireless > AP Management…
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I can access the AP's login page, but why is the default password incorrect?
If you can access the login page but the password is incorrect, it's possible that the AP was previously registered on Nebula. In this case, you should use the password available in the Site Settings on Nebula. Please refer to this FAQ for more details:
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What should I do if my PC and AP are not in the same subnet?
If your PC and AP are not in the same subnet, you may experience issues while trying to access the AP's web interface. To resolve this, you can set a static IP address on your PC that is in the same subnet as the AP. This ensures that both devices can communicate with each other. Please visit this FAQ for more details on…
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Setting a static IP address for your PC to access your AP
Scenario You've got an AP (or another networking device) and you're ready to set it up using Standalone mode. This means you'll be using your computer to access the device's settings through a web interface (Web GUI). However, your computer and the AP might not be in the same "subnet," especially if one of them is getting…
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How do I find the default SSID of my Zyxel Access Point?
Question What is the default SSID of my Zyxel Access Point, and where can I find it? Answer The default SSID of a Zyxel Access Point is usually named 'Zyxel-' followed by the last 4 digits of the MAC address. You can find this information in the Quick Start Guide that comes with your device.
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I reset AP and now I still can't log in to AP
Scenario You've reset the AP and are attempting to access its web interface for configuration. Despite using the default IP address and credentials, you find that you're unable to gain access. Troubleshooting Steps Connection of AP and PC: Wired: Make sure to connect your PC to the LAN port of the AP. Avoid using the…
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Where can I download the latest firmware of the EOL device?
If your device has reached its end of life (EOL), you may not be able to find its firmware and information on the Zyxel Download Library. For the latest firmware of EOL devices, please visit the Zyxel End of Life page and search for your specific model.
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How to collect the Standalone AP diagnostic info by GUI?
Objective: To gather diagnostic information from a Zyxel AP device that operates in Standalone mode, which can be useful for troubleshooting various issues. Step-by-step Guide: Accessing the Device's Web GUI: Enter the device's IP address in a web browser to access its Web GUI. If you're unsure of the AP's IP address, you…
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How can I identify the VAP and LAN port address?
On the AP label sticker, only one MAC address is provided. So, how can one determine the MAC addresses for the LAN port and VAP? Let's consider a general example: Suppose the AP hardware MAC address is AA:AA:AA:AA:AA:AA and it has 2 LAN ports. For LAN ports: The MAC for LAN1 port would be AA:AA:AA:AA:AA:AB The MAC for LAN2…
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When both power sources are connected on AP, which source takes priority?
When both the power adapter and PoE are connected, the power adapter takes priority over PoE. In other words, if the power adapter is connected, the device will draw power from it.
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How can users choose the specific type of syslogs they want to be recorded?
Users can choose the specific type of syslogs they want to be recorded by selecting their desired log category within the "Active Log Summary" section in the log settings.
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What are the steps to specify the log category of AP Syslog in standalone mode?
To specify the log category of AP Syslog in standalone mode, follow these steps: Access the Access Point's Local Web GUI. Navigate to Configuration > Log & Report > Log Setting > Active Log Summary. Select the Desired Type of Logs within the Active Log Summary section.
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What is the purpose of the "Active Log Summary" section in the AP log settings?
The "Active Log Summary" section in the log settings allows users to choose the specific type of syslogs they want to be recorded.
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Could Both Power Adapter and PoE Connect to The Access Point Simultaneously?
It is indeed possible to connect both the power adaptor and PoE (Power over Ethernet) simultaneously to the access point. How is the priority managed? When both power sources are connected, the power adapter takes priority over PoE. The device will draw power from the power adapter if it is connected, and only if the power…