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How to set up Multy U keeping the existing gateway?
I have an existing VDSL gateway (Zyxel VMG3925-B10B) that I want to keep. The only issue is that its WiFi coverage is too weak for the first floor of my house. I expect that this must be a very common scenario. So I purchased a Multy U 3-pack in the belief that I could use them as one very large access point, with the…
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Multy X - Nodes supoprted via ethernet backhaul
Hi, How many nodes are supported via ethernet backhaul? If different, how many satellite nodes (excluding the main base) are supported on a circuit please? Many thanks #Multy_May_2020
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Multy X - Two satellite nodes connection via ethernet backhaul
Hi, Is it possible to connect two satellite nodes via ethernet backhaul? The main Multy is in the ground floor and that connects to the top floor study Multy via ethernet backhaul. We would like to put one Multy in the Kitchen (directly below the top floor and sideways from the main ground floor) but it cannot connect…
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VLAN 101 support on Multyu
I wonder if MultyU supports VLAN 101 (tagging) to avoid connection to my old router from my internet provider. And how do you configure it if it is supported? #Multy_Apr_2020
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No signal detected on node 2 during “Location check” - what to do?
I have installed node 1 of a Zyxel Multy U succesfully. When I add node 2 i get the following issue. I get all the way to the step where node 1 and 2 are synced, but when i get to the “Check location” step it never detects a signal and i am not able to finish the installation. I have tried with factory reset but I always…
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My additional Multy X boxes on a daily basis goes off line and I need to reset them both.
On a daily basis, I need to delete and reset my additional boxes. I’m finding this very annoying, my firmware is up to date any the distance between the boxes are approximately 10 meters.
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Red LED solid light
Hi, on the router device of my sytem from time to time the LED lights in solid red. But the internet connection is up and running fine. So the redlight is a false signal. The light stays red and never becomes in white status even though internet works. The only way to bring back the white led is to restart the device. Then…
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Multy Ac3000 TriBand
Just installed two units but setup says there are too far apart . Nothing in sales plurb to indicate distance. I have place one next to router (upstairs) and second near bottom of stairs. #Multy_Apr_2020
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Multy X - port forwarding
Hello. I have one multy x and one multy mini. All works fine, but i can't freely use my torrent app, because needed port is closed. Tried to use port forwarding feature, but nothing changed. Are there some nuanced to make it work? Tjank you
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Multy X Firmware Upgrade
Can somebody please help me. I have received a message to say that I need to update the firmware on my Multy X. I have download the update and it is a .bin file. How do I use this file to update the firmware, please? Thanks! #Multy_Apr_2020
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2nd multy U hang in bridge mode
I have two Multy U. First connected to router, bridge mode. Second have a ethernet connection to first. Everything work fine but once a day or two days - second multy stop working (lights on both continue purple lights). Wifi devices can't work with second multy. If I connect to application - first working correctly and on…
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Multy X and Fringbox - device blocking - need help
Hello, I am basically happy with my Multy X. The problem is that the device blocking is not working correctly using Aishield. My kids simpel connect the device they are using with another IP address and are not blocked anymore. Also the login time and overall response time using Aishield really sucks and make you think…
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Multy U some devices losing connection requires frequent reboot of Multy unit
Hi we have 3 Multy U in a home setting, in Bridge Mode. Latest firmware as of Mar 19 2020 The Master is connected to a Plusnet Router. The other two are wireless connect to the master. We also have wired devices connected to the Plusnet Router via ethernet switches (eg Sky Q, Office PC, Brother printer) Some devices…
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Multy X disconnected in the app, IP adress problems
Hi. I have my own special ZTE router to be connected to the internet via optical cable, it cant be changed. I connected my first Multy X to my network via the ordinar cable to this router. The first setup of my Multy X and of the WiFi worked fine. But after it I am not able to connect to the Multy X, the app shows it's…
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Installation of Multy Mini not recognising Bluetooth on iPhone
Trying to add a Mini to existing setup and each time it hangs at telling me to turn on Bluetooth when its already on. #MultyMini_Apr_2020
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Aishield on Android - chinese menues popping up on my German smartphone
The android aishield app has not been localized properly for German users. There are some menues in Chinese popping up when selecting a picture for a profile. My overall impression of aishield is that of a very ‚beta‘ product. I find it a bit strange to already charge a full price for a yearly subscription. One item that…
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Aishield limiting online time for iOS devices
Hello, limiting online time for iOS devices doesn‘t work correctly with aishield. The reason is - aishield is counting iCloud access time as online time, and most iOS devices do go online whenever they need to to synchronize with the cloud. So, as a result, if I e.g. configure 1hr online time for my kids, this online time…
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Aishield - request for a feature
Hello, I‘dlike to request a feature available on Netgear‘s Circle by Disney children protection: there you can limit search results for google search and youtube search only to ‚safe for children‘ results for selected profiles. I consider this a very important feature which I‘m missing since switching from Orbi to Multy…
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setting up a Multy!
I am following the easy to follow set up on the app for the Multy broadband unit. I have got as far as setting yup my network and the screen on my phone is now pulsing and saying it is creating WiFi network. It has now been doing it for over 10 minutes. Is this normal? and should I just wait? #MultyX_Apr_2020
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multy summer time
Since the change of time to summer time last week my internet radio won´t change the time. It´s getting the time from the wlan network so in my case from my multy zyxel. I can´t figure out where to set up the time and date. #MultyX_Apr_2020
