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Backhaul traffic speed regression for latest version V2.20(ABKJ.2)C0
My backhaul wifi speed got cut by 50% on the latest upgrade. Went from around 500 to 250mbps. Can I get some help on this issue? There must be some explanation for this strange behavior. #MultyX_Jan_2020
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Wifi not working
I have Zyxel Multy X AC3000 3 pieces kit, and 6 devices connected over wifi and 1pc cable connected.The cable connectin work ok. The problem is with wifi, the devices have full wifi signal but there is a exclamation point, and I have to turn off and turn on wifi to make it work. Another devices work normally, but every…
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BLE Fehler
What happened to Zyxel? I recently bought 2 Multy X but I have to say that this is such an unsatisfying product to me. It needs a bluetooth connection to set up??? Do I have now seriously have to wait in the cellar (5° C) starring at my mobile to set this thing up? An app with lags where some arrows are flying around…
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Connecting two modules Multy X through Ethernet.
Good afternoon.I have three Multy X modules. Can I connect two of them to the Internet via Ethernet? #MultyX_Jan_2020
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Does Multy X have a web interface for configuration?
Multy
X does not have a web interface for management. Please download and install the Multy X app
in your mobile device to manage Multy X units directly.
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Multy Plus ethernet port assignment to wlan
Someting I deeply miss with my new Multy Plus is the ability to assign the ethernet ports of a Multy to any of the 3 wifi network present. Now all ethernet ports will be on the same network as the Admin wifi. (default 192.168.212.x) So the company servers and PC's are actually on a network segment accessible for any guest…
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Multy poor range - non ethernet linkable
I thought that was a wise choice to get a 3 device mesh, and I’still not sure if I mad a good choice. The range between the multy is quite poor, at home not more that 8-10 meters. The devices are not linkable via ethernet, but only with their radio system. This makes them useless in case of thick walls. Plus there is non…
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WSQ50 and WSQ60
Hi I need to setup 3 WSQ's in mesh. I have two WSQ50 and one WSQ60. First I tried to configure the WSQ60 and add a WSQ50 connected via cable, but it kept failing. The I reset the devices and set up the WSQ50 and tried to add the two slaves. The WSQ50 is connected using BLE. I don't get an option of choosing Multy Plus then…
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My Multy X reports strange IP adresses, or no addresses - known problem?
Hi - my home network is running fine. One subnet with a few couple of devices connected via LAN, others via WLAN. The Multy app shows a number of connected devices. That number looks about right, but the IP adresses of some of these are reported to be in a different subnet, unknown to me. For a few other devices, no IP…
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Multy Plus certificate problem
Is there a way to install a new certificate in the Multy Plus?The dummy certificate is blocked in every decent browser. When using access control, there is a redirect to https, but https do not work properly when using a dummy certificate. Zywalls have an option to install a new certificate. So do most other equipment out…
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Perfect signal strenght between Multys
I first had -67 dBm and the Multy said perfect. Now have relocated the second Multy. App says too close (-61 dBm), but network speed is even better than before. -67 dBm seems to be in the perfect signal range, but what are the upper and lower boundaries signal strength for the perfect distance between Multys?…
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Is there a way to disable ethernet ports in a Multy Plus?
One of my Multy's is installed in the customers area. I do not want customers to plug in their laptops in this Multy. How can I disable an ethernet port? If ports cannot be disabled, which net will the computers connected by cable be connected to? Admin net? Cannot be that stupid, can it? Hope it is the visitors network.…
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Multy x Disconnect
At the night multy x have disconnect. One blue line light it's multy x #MultyX_Jan_2020
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REAL WORLD TEST! All you need to know about the Zyxel Multy U Tri-band TRUE MESH WiFI System
Tired of poor network connection in your home while having guests over for the holidays? So are you looking for the best mesh WiFi with wider coverage and better-looking design? Come and check out the latest video we’ve done! In the video, we show you a real-life testing explaining the most asked questions about Multy U:…
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Multy X setup isn't successful
I have just one Multy X. When I tried to install it - after "Network connection" app goes to screen "system error". But Wifi is working! Wit correct name and password. I don't see any sites in App and it offers to go installation. Factory reboot doesn't help. iPhone XS Max, IOS 12.4.1 Topology - 1 Multy X. Before…
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Zyxel Multi unit consistently (3 hours!) refuses to connect to bluetooth
Hi, I am trying to install my first Zyxel Multi unit. However it consistently (3 hours!) refuses to connect to bluetooth. Have spoken to a very helpful guy in technical support who has told me that the product will not work with my phone, nor my wife's phone, any Ipad, any PC, or any laptop, nor is it possible set it up…
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Multy X 4 nodes with Ethernet Backhaul
Hi, I have a setup like this: If I connect a gigabit network switch to my main multy and then connect a fourth Multy X via an ethernet cable, will it work? The important thing here is that I need everything to be on ethernet backhaul, as I have really really thick walls. I've read this thread, but it doesn't answer my…
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Set-up Multis with Speedport
Hi Customer service, I am having Problems to Connect my Multis to my Telekom speedport. Questions asked that are not in your Tutorial....not as easy as described. Can you help me through the process? #MultyX_Dec_2019
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Multy X - Red Solid LED
I turned off the LEDs on my Multy X from the beginning. However, since this morning, a solid red LED has been lit at my first node. I have no problems with the Internet. The internet connection is established and all my devices are connected via Wifi. But I don't know why the LED is red now. I have restarted the Multy, but…
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How to create a profile of Access Control via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Access Control" icon. Step 3: Tap the device name from the device list. Step 4: Tap the "Join Profile" button to show the option list at the bottom of the screen and choose "Create New Profile...". Step 5: Input the name of the new…