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What does Red Solid LED mean?
During
installation, if you observe the Red Solid LED, it means the Bluetooth doesn’t
work well. Please reboot the Multy unit and try it again. After installation
is complete, Red Solid LED represents Internet disconnection for the 1st node.
Please check your Internet connection first. After
installation is complete, Red…
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Zyxel Multy X - Bought set with 2, need one more
Hi, is it possible to buy only one of the Multy X Tri-Band AC3000? I have delivered to a customer the set with 2 and now the customer need one more to get the desired WLAN coverage. I cannot find single one sold at any of our suplyers. Best regards Tor #MultyX_December
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Multy X connecting the 2 nodes by cable
Hi. I already have nice cabling between the location of where I like to have my 2 nodes. Intuitively, I think it would make most sense to use the cables to connect the 2 nodes instead of the dedicated wireless link. Is that possible, and which port would I need to use on node2? Also, I like to know if I can disable NAT and…
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Can this device expand the WiFi area between two different buildings?
I would like to get information about the multy x wifi system.Can this device expand the WiFi area between two different buildings? #MultyX_November
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I don't have a smartphone, how do I setup Multy?
Hi, do you guys offer a setup option without a smartphone device?
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Use Multy X in Bridge Mode
Hi, I would like to replace my Apple express with the new Multy X. Is there any chance to use it in Bridge mode? Modem is a Fritz Box which defines the IPs and I would like to keep it. I need the Multy for a better WiFi connectivity in-house. Thanks #MultyX_November
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About the Multy X network capabilities (DNS, LAN, IP Reservation, Port Forwarding etc)
My setup is a VM cable connection and I want to replace the provided router completely, putting it into modem mode. Does the Multy X support any of the following:- * Changing the DHCP scope, already have a wired network with a few devices on static IP; can I change the DHCP scope to my range so I don't have to re-address?…
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[100201]Is there any VLAN Tag on the ethernet Ports on the Multy X?
Hi Team, in germany some providers offers multimedia receiver by ethernet. For example Deutsche Telekom uses VLAN 7 Tag for Multimedia. In this case we put the receiver on the multi on the ethernet ports and it does not work. So question is there any VLAN Tag on the ethernet Ports? In Nebula on the switches all vlans are…
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Release: Android 1.3.0.171013 apk of Multy X
Dear Beta User, Please get Android 1.3.0.171013 apk of Multy X as below: https://drive.google.com/open?id=0B3IWKcfu4Q4wTGRqTFlQdy1TaUE This version fixed:1. Includes bug fixes and improves the performance of Multy.
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Release: iOS 1.3.0.171008 APP of Multy X
Dear Beta User, iOS 1.3.0.171008 beta version APP of Multy X was released to you via TestFlight. This version fixed:1. Includes bug fixes and improves the performance of Multy. Please check you TestFlight APP for this new version and welcome to post your suggestions on beta forum, thank you.
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How to clear Bluetooth cache in my Android phone?
It will be helpful to clear the Bluetooth cache in your Android phone if you’re
having trouble while discovering and setting Multy units. To do this, please follow the steps below: * Power on your phone. * Select the Settings icon. * Select the Application Manager. * Display all system apps (you
may need to either swipe…
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Is the Internet connection required for nodes and Multy APP during installation or configuration?
Yes, when making any modification for Multy X, nodes and Multy APP have to connect to the Internet first.
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[100601]If you don't link your Multy to a MyZyxelcloud account.....
How do you regain management access if you factory reset your phone, get a new phone, or want to access the Multy app from a device other than the one used for initial setup? I don't see any point where I am prompted to create an admin username/password.
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[092903]Speed Test Failure w/3 Multy Units
I added a 3rd Multy unit to my home tonight. The new unit when installed indicated it was in a perfect location. However, after install I ran the speed test, I ran into two problems. A) The name/location for the new unit does not display. However the name for the original 2 units displays just fine. B) Both speed tests on…
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[100501]Why are location services needed to setup Multy X
Hello, I wanted to find out why location services are required to setup Multy X? Is there anyway to bypass this requirement?
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Release: iOS 1.3.0.171003 APP of Multy X
Dear Beta User, iOS 1.3.0.171003 beta version APP of Multy X was released to you via TestFlight. This version fixed:1. Includes bug fixes and improves the performance of Multy. 2. DE and FR languages support. Please uninstall and reinstall the APP on your phone, and recommend reset and re-setup your Multy X. Please check…
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When & where can I get my hands on a Zyxel multy ac 3000
Please #MultyX_September
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What is the required Bluetooth version for Multy APP?
Bluetooth V4.0 or later should be supported because Bluetooth connection is used while setting up Multy X units.
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What is the function of the USB port in Multy X?
The USB port is reserved for future usage. There is no any function currently.
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How do I pause network access on certain devices?
I would like to know if I can pause/block my internet on certain devices during the day while I'm out of the house. #MultyX_September
