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How to reset Multy X units?
Sometimes you may need to reset the Multy X unit to its
factory default settings. The reset button is in a small hole next to the Power Jack in the back of the Multy X unit. Please use a paper clip or
toothpick to press the reset button for 5 seconds and LED will start Red Fast Blinking to show you the Multy X unit is…
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When is the launch day of Multy ?
Which day can I get Multy on Amazon ?
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What is Band Steering?
Band Steering is the act or process which transits a wireless client
device from one band to another. It encourages dual-band capable
wireless clients to connect to the less crowded 5GHz network and let the
2.4GHz network available for those clients who support 2.4GHz only. In this way, WiFi
performance can be improved for…
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Does Multy X replace my modem?
A modem provides the connection from your ISP’s broadband service and Multy X has to to connect to a modem via an Ethernet cable to gain the access to the Internet. Multy X is an example of a wireless router. Once a modem brings in information from the Internet, a router distributes this data to your personal devices. What…
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How is Multy X different from a wireless range extender?
Traditional wireless range extender may give you extra
coverage but often sacrifices up to half of the wireless performance. A set of
two Multy X units can cover up to 5,000 square feet, enabling expansive
wireless coverage without compromising performance. Multy X Provides 100%,
full-strength WiFi without degradation…
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What is Multy X?
Meet Multy X We
designed the new networking concept to blanket your home with wireless
coverage, we called it - Multy X. We’ve created the Multy X WiFi system that
adapts to your ever-multiplying network needs. Bigger
homes. More devices. Faster connections. Simply put, Multy X was created as a
wifi system for these modern…
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How many wireless devices does Multy X support?
A WiFi System of Multy X units supports a maximum of 127 wireless clients.
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Automatic connection to 2nd Multy X?
Hi, just wanted to make sure I got this correct. If I'm using my tablet on one side of the house and it connects to the 1st Multy X, then move my tablet to other side of the house, where it's closer to the 2nd Multy X, does the tablet automatically connect to the 2nd Multy X? Or do I need to configure my tablet in a…
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What are the required Android and iOS versions for Multy APP?
The
Multy APP for mobile phone is compatible with the following iOS and Android
versions: * iOS
9.0 or later. * Android 5.0 or later.
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Is it mandatory to register an account before setting up Multy X?
No, it is not mandatory. However, it is recommended to register an account on myZyxelCloud for better supports and services. With a registered account, the configurations are saved in both your mobile device and myZyxelCloud. You can manage Multy X units from any of your mobile devices with the same account. Without an…
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Can I set up 2.4GHz and 5GHz bands with different WiFi SSIDs and passwords?
Yes,
Multy X allows user to use different WiFi SSIDs for 2.4GHz and 5GHz in the network. But there will be two separated WiFi networks (one for the 2.4GHz band and the other for the
5GHz band) which require you to manually connect to the band you want to connect and the band
steering feature will be disabled. With the band…
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How to share my Private WiFi?
You easily share your Private WiFi through text, email and several other apps by using the Multy X app. Step 1: Open
the Multy X app which is installed in your mobile device. Step 2: Tap the "Settings" icon in the bottom-right corner to enter "Settings" page. Step 3: Tap "Share" in the "Private WiFi" section, and then you…
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Can I still use Multy X if the modem provided by my ISP has a built-in WiFi router?
Yes, Multy X attaches to the gateway using an Ethernet cable from the gateway’s Ethernet LAN port. You will find that both Multy X and the gateway provide WiFi services at home. If your gateway is leased from your ISP, you might want to contact your ISP to request them to disable the gateway’s WiFi service so that you can…
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How to share my Guest WiFi?
You can easily
share your Guest WiFi through text, email and several other apps by using the Multy X app. Step 1: Open
the Multy X app which is installed in your mobile device. Step 2: Tap the "Settings" icon in the bottom-right corner to enter "Settings" page. Step 3: Tap "Share" in the "Guest WiFi" section, and then you…
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How to set up Guest WiFi?
Guest WiFi is a
special network with a separate SSID for guests that gives them access to the Internet while blocking them from your local network thereby protecting your local network security. Please follow the steps below to set up Guest WiFi through Multy X app. Step 1: Tap the "Settings" icon in the bottom-right…
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Can I manually adjust WiFi channel through the Multy APP?
WiFi channel can't be selected manually. Multy X automatically chooses the best WiFi channel for the user during booting or when the WiFi configuration is changed. It selects the fastest channel and gives your WiFi clients the smoothest ride they deserve.
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What can I do when the speed of Multy X drops?
Please check the following things for troubleshooting when you
find a sharp drop in the speed. Too close or too far from the 1st node While installation, check
the location of Multy X units in Multy X app to figure out if your 2nd Multy X unit is too close or too far away from the 1st Multy X unit. Move the 2nd Multy X…
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What kind of Internet type does Multy X support?
There are three options to connect Multy X to Internet which includes DHCP, PPPoE and Static IP provided by the ISP. Detail description can be found below if you would like to get more understanding. DHCP Abbreviation of Dynamic Host Configuration Protocol. A method
of connection where the ISP assigns your IP address when…
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How to restart the Multy X unit?
Sometimes
common issues can be resolved by restarting your device. There are two methods, power cable and Multy X app, to restart
your Multy X unit as described with the following steps. Restart via the
power cable Step 1: Unplug
the power cable from your Multy X unit. Step 2: Wait
about 10 - 20 seconds until it is fully…
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Multy X is tri-band or dual-band router?
Multy X is tri-band or dual-band router? I would like to know the performance about Multy X, thanks.
