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How to Identify BSSID and IP Address for Each AP in a Network?
In an enterprise environment, understanding the network configuration is crucial for maintaining a seamless connection for all devices. In this scenario, we'll focus on how to identify the BSSID and IP address for each access point in a Nebula Zyxel SSID network. Topology and Scenario Gateway --- Switch --- AP (IP, BSSIDs)…
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How to update AP SysName by Nebula?
“SysName” is a value on each Device that can be queried by SNMP system. For our AP, the default value it is device’s model name, such as WAX620D-6E. Some of our customers use both NCC and SNMP server to monitor and manage their devices. However, in our pervious design, the device name on NCC is not synchronized with its…
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How to fix smart mesh disconnects frequently?
Fine-tuning the wireless environment can enhance smart mesh connections. This improvement is due to the fact that repeater APs function similarly to wireless clients in relation to their Uplink AP. Adjust the radio setting by going to Access point > Configure > Radio settings Select the Deployment selection according to…
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What to do when the smart mesh fails to build up?
If you've unplugged the uplink from the "Repeater AP" but the smart mesh isn't building up successfully, resulting in the "Repeater AP" still being offline, here's what you can do: Check if setup and configurations are correct. Make sure APs are provisioned using wired connection before deploying repeater APs into their…
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How to prevent Repeater APs from connecting to specific AP?
You can take two different approaches to prevent your repeater AP from connecting to an unexpected AP: Approach 1: Force the repeater AP to connect to a specific AP by following the steps in the link: Approach 2: Disable the "Downlink" feature in the per-AP Smart Mesh settings to avoid any repeater from connecting to this…
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How Can I Force My Repeater AP to Connect to the Root AP Using a Specific Band?
To force your repeater AP to connect to the root AP using a specific band, follow these steps: Navigate to the Devices » Access points" page on Nebula. Locate and click on the specific repeater AP that you want to configure. In the status section of the AP settings, you will find the "Smart Mesh" option. Click the "Edit"…
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How Can I Make My Repeater AP Connect to a Specific Uplink AP?
To make your repeater AP connect to a specific uplink AP, follow these steps: Navigate to the Devices » Access Points" page. Locate and click on the specific repeater AP that you want to configure. In the status section of the AP settings, you will find the "Smart Mesh" option. Click the "Edit" icon to access further…
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How to set up Smart Mesh for specific Managed APs?
To set up Smart Mesh for a specific managed AP, follow these steps: Navigate to Devices » Access Points page on Nebula. Locate and click on the specific AP to set up Smart Mesh. In the status section of the AP settings, you will find the "Smart Mesh" option. Click the "Edit" icon to access further configuration options for…
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How do I install a newly Purchase Access Point?
This article will introduce how to step by step install a new Access point. Optimal Location Selection: Place your Access Point centrally on the ceiling of the active area for optimal coverage,ensuring it's away from physical barriers and interference sources such as microwaves and cordless phones. Power Connection:…
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How to set up Load Balance Group on Nebula?
What is Load Balance Group? To attempt to lessen the loading of one channel by deploying additional access points in dense areas, administrators must enable load balancing for AP clusters to improve equal channel usage. Since AP clusters may be deployed among different rooms, it is a good idea to define their respective…
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How to configure VLAN for Nebula AP LAN Port?
Some Nebula AP models have both uplink and LAN ports. LAN ports connect the AP to other devices on your network. The LAN1 port is typically used to connect devices such as computers, printers, and other network devices. To configure VLAN for the AP LAN port on a Nebula AP: Go to Site-wide > Configure > Access points > AP &…
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How can I verify if the AP is rebooted by schedule or for other reasons?
You can verify the reason for the AP's reboot by checking the log at Monitor > Access Point > Event log on Nebula Control Center. The log will specify whether the reboot was scheduled or triggered by other factors. Please see the example below:
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I usually reboot AP to resolve my printer connection. Can the reboot be scheduled?
Yes, with the recently added "Maintenance" feature on the Nebula, you can schedule reboots for your AP. Navigate to Nebula: Devices > Access Point > Select an AP > Status, and choose Maintenance to set up a reboot schedule.
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What is the "Maintenance" feature on AP page?
The "Maintenance" feature on the AP page, located at Nebula: Devices > Access Point > Select an AP > Status, choose Maintenance, is a recent addition. It allows users to schedule reboots for the AP, aiding in maintaining optimal performance and troubleshooting issues. This makes device management more streamlined and…
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How to Schedule a Reboot for Zyxel AP
With the introduction of Nebula Phase 17.20, a new feature has been added to resolve some IoP (Interoperability) issues. Supported Models: NWA50AX, NWA55AXE, NWA90AX, NWA50AX PRO, NWA90AX PRO, and WBE660S. Steps to Schedule a Reboot: Direction: Devices > Access point > Select an AP > Status, choose Maintenance Enable the…
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Why is the local SSID not broadcasting on my Remote AP?
One common reason for the local SSID not broadcasting on a Remote AP site (physical site) is no add the local SSID or forget to enable the Local SSID in the Nebula Remote AP configuration. The path: Devices > Access points > Select AP > click AP Role Here's a FAQ of how the Remote AP works and how to ensure your SSID…
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The AP status showing an orange icon with limited power mode
The AP is presently operating in a limited power mode. This issue arises from an insufficient power supply, which may occur when using an incompatible Power over Ethernet (PoE) adapter or PoE switch to power the AP. To resolve this problem, we advise you to review the power requirements listed on the device's label sticker…
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How to Unregister an Access Point from Nebula?
To unregister your access point from Nebula, follow these steps: 1. Log in to your Nebula Cloud account. 2. Navigate to "Organization-wide > License & inventory." 3. Select the access point you want to unregister. 4. Click on "Actions" and choose "Remove from organization." After completing these steps, your access point…
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Can I change the system name of AP by Nebula?
Scenario Users prefer to assign a custom system name to the APs for easier identification and management within their network. The system name is an internal name used by the device itself and can help users differentiate between multiple devices, especially when working with a larger network setup. Feature: Edit Device…
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What could be the causes of the AP status shows an orange icon with IP Issue Detected?
The presence of an orange icon indicating an "IP issue detected" on your AP suggests a problem related to its IP configuration. There are two common scenarios that could lead to this issue: IP conflict: Your AP has been assigned an IP address, but another device on your network was erroneously configured with the same IP…