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Nebula - aggregation procedure of 2 or more GS1920 lans
I connected the GS1920 switch to Nebula, from which I carry out the configuration activities, I would need to create an aggregation of two LAN ports, what is the procedure?
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New administrator in Nebula, no place to set password, password reset email does not arrive.
Trying to set up a new administrator in Nebula. Welcome email arrives, but the new user does not have a password. Clicked forgot password, and no email is sent (or recieved). I see them in Nebula, but the Account Status is Unverified. Am I missing a step?
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NR5101 home networking subnet is different in Nebula webUI compared to local GUI
Hello, looking into Nebula webUI I see 192.168.1.1 while on local GUI I configured another 192.168.x.0/24 subnet. Why is this happening? Have a nice day
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Captive Portal NWA 1123 ACV3
Hi I already have two NWA 210ax accesspoints an use them for my Business to publish a guest WiFi. I usw tue captive Portal function in Nebula Cloud. Now I would also like to use a NWA 1123 ACV3 to do exactly the same thing. Are the NWA 1123 ACV3 able to publish an Captive Portal? I also own NWA 50ax accesspoints and they…
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Auto edit cell in nebula nattable
My nattable is a tree table that has custom root objects. I want to edit a cell in the table. The second column is static. But row index is dynamic. I m MaryKayInTouch not able to get the correct row index for nattable edit after I add an entry into the table. The new row is added based on dialog selection. I need help.…
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Where is the "Nail-UP" or "Keep Alive" or "Dead Peer Detection" ?
I cannot maintain a VPN connection. The VPN connects once, then fails after a minute or two, then never reconnects back unless I manually uncheck, save, recheck the connection to force initial connect. Need it nailed up! I tried with, and without the 1-1 nat policy applied. Same results. 2022-11-11 14:59:00 VPN 71.1.1.111…
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Nebula Switch - RSTP or Loop Guard ?
Hello everyone, I see that on Nebula is impossible to have RSTP and Loop Guard active at the same time, if you try to have both you get this error: "You cannot enable loop guard and spanning tree on a port at the same time" I tried to have both active because I saw this link: Here you read that "Loop guard is a feature…
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Nebula App crash when tap on NR7101
Hello, I have an outdoor router 5G that forces the Nebula App to crash when tapping on it. Cache of the app just cleaned, but no differences:
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Add Client VLAN Field
On the Clients > Switch Clients page there is an "Add Client" button. I understand that I can use this to give a MAC address a name before it ever connects to the network. But, what does the VLAN field do? I would assume this would let me force the MAC address onto a certain VLAN when it comes online, but I've tried it and…
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Missing the name of devices after cloning site to a new organization
When I clone a site to another organization (using the Cross-Org site clone with device movement), in the new organization I lost all device name. How can I keep the device name in the new organization ? Otherwise, how can I move a device to another site keeping his configuration ?
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Upgrading Device License to PRO from Active PLUS License
Hello, right now our organization is in Plus Pack status because of a switch which has a Nebula Plus Pack license (all other devices have a Nebula Professional Pack one). We have bought and assigned a Nebula Professional Pack license to it but the Nebula Plus Pack one is already active and no upgrade organization type…
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Why my FWA710 doesn't keep DNS servers?
Hi, my FWA710 doesn't want to keep my DNS servers in "Home networking"→"my_lan_1". I've tried to set and reboot, they were still there, but after 1/2 days, when logged in i can see DNS servers of my ISP, even if is still selected "manual" with those addresses. And why i have to reselect "my_lan_1" every time i get into…
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Nebula-NR5101 Firmware Upgrade Procedure
I want to upgrade the Nebula-NR5101 firmware. It seems that three firmware updates have been released. Should I apply all of them? Or is it enough to apply the last one only?
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Zyxel AX1800 Dual-Band WiFi6 Wireless Cloud
I have 8 of these access point with my house, all conected to a the same switch. The all have the same SSD. In topology I can check the usage of the wifi. It could be 2.4, 5 or 6 but on 6, I don't ave any device. I don't know why. the majority of devices are connected to the band 2.4 even thought the devices are pretty…
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USG Flex Backup WAN Connection - Timer?
Dear all, I saw the description how to set up a backup wan connection. see below… My question would be, how fast does it switch from primary wan connection to backup wan connection in case of failure? Could I set up the time to switch to backup wan? br Andreas
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External Captive Portal User Authorization
Hi, I'm trying to create an external captive portal to work with Zyxel Nebula. I need any documentation regarding how a user will be authorized. This normally entails sending an HTTP request at a certain address, and with some query parameters or some values in the body. Looking forward to a response.
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Devices "Expiration Date" column doesn't sort in License and Inventory
Within Organization-wide > License & inventory > Devices tab, the column for Expiry Date doesn't sort, whereas all the other columns do. It would be really helpful if this could be fixed / implemented as it would help with managing expiry dates and shuffling queued licenses around between devices. Thanks!
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How to remove device from portal.myzyxel.com?
Hi, I have an access point in the list of devices that I need to remove in order to register it on another account. You can help me? Thanks
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Intel Dual-Band Wireless-AC 7265 not connecting with SCR50AXE
Hello, I have a company where I placed an SCR50AXE. I am able to connect a lot of devices via WiFi to this security router but I am unable to connect a Windows11 with Intel Dual-Band Wireless-AC 7265 onboard. Consider that this laptop is able to connect to other Zyxel APs, just to give you an example. How is it possible ?
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I want firewall USG20-vpn to show up with factory settings when added to Nebula cloud
Right now it always get setup with previous settings, but i can`t find the menu where I can delete this presets for firewall
