Nebula App crash when tap on NR7101

GiuseppeR

Hello,

I have an outdoor router 5G that forces the Nebula App to crash when tapping on it.

Cache of the app just cleaned, but no differences:

Zyxel_Judy

Hi @GiuseppeR ,

We tried to reproduce your issue but were unable to. We successfully accessed the Nebula NR7101 on the Nebula Mobile App using version 18.00, the latest version.

Could you please go to the Nebula Mobile App > Settings > General > About and check if you are using version 18.00?

If you've followed the above recommendation and the issue persists, please enable Zyxel support.

Additionally, please provide us with the name of your Nebula organization/site here or via the private message by clinking to my account > Message.

GiuseppeR

Hi @Zyxel_Judy

I forced reinstallation of the app.

Now I have no issues.

Thanks as usual. 😁