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different SSID with different passwords in the same Site - nebula base pack
Hello I have nebula base pack and I need for 50 apartments to have different SSID and password for each apartment. How can I do this if I have all 50 APs in the same nebula site ? I saw I can use the cloud auth - DPPSK to have different VLAN for each password but I do not want to pay 36 EUR / AP / month which means 1800…
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NWA210AX activate LAN Port
Hello, I have two AP NWA210AX.One is connected via LAN to the switch via POE. The second is connected by wireless on the ground floor. I now wanted to activate the LAN port in the NEBULA. Under AP settings I have LAN 1 VLAN 1 and PVID1. I then activated LAN under the AP. Unfortunately the haven remains. Can someone help…
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how to manually to manage the license?
i cannot active my device since it said Firmware Update, where could I get the license key.
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Where To Configure Notifications To Email
Hi, If wish to get notifications of firmware spoil, software upgrade available etc, how and where do I configure it?
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NWA210AX wont unregister
I have an NWA210AX that I added to the wrong site, so I removed it in the app. I then created a new location and tried to add it in, but it keeps telling me its already registered in my account. Its nowhere to be found in the nebula app, but I see it in Myzyxel portal, and it wont allow me to remove it. So because of this,…
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Wie kann man einen Benutzer bei der Cloud Authentifizierung löschen?
Bei bestimmten Benutzern bleibt der Button "Benutzer entfernen" grau.
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VPN L2TP and Windows Client
Hello at all, I have a problem with a L2TP VPN configured on Nebula. I have a Firewall NSG100 and i have already configured a VPN L2TP and connection client side with the Windows native VPN. All of this worked since yesterday well. Yesterday i have done a little modify, i have power on the IPSec VPN Server and configure…
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VLAN 333 as native vlan/ lan1 with SSID
Hi, i want to use vlan id 333 as native vlan. All ports in switch (HP 1820-48G Switch J9981A) are untagged in vlan333. The gateway zyxel flex 200 has a lan1 interface with no vlan tag and is correctly connected to vlan333 because the usg port ist untagged in vlan333. Now i want to open a ssid with a zyxel nwa110ax for lan1…
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L2TP IPSec VPN with AD Authentication
trying to get L2TP IPSec VPN with AD Authentication working. Followed this "https://community.zyxel.com/en/discussion/13087" How to Set Up L2TP IPSec VPN with AD Authentication on Nebula Issue I am running into is no matter what account I use we get "User ***** has been denied from L2TP service.(Incorrect Username or…
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Zyxel NWA55AXE and ZTE MC801A
Hello, I one AP conected via LAN to the 5G Router and one AP linked over WLAN. Unfortunately both AP`s shown as offline in Nebula APP und on the Nebula website. WLAN and Internetconnection for the clients are working properly. With a second 5g Router (Huawei CPE2 Pro) it`s working properly. Port Forwarding…
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[NEBULA] NWA1123-ACv2 Failing on 5Ghz
Hi, I've got two NWA1123-ACv2 on my network. From the logs, and my test I can acces to 5Ghz only on one of the AP. I do have disable all SSID, band steering, smart mesh, any kind of set-up, and put on the show two new SSID, one only on 2.4Ghz and the other only on 5Ghz with different names. One of the AP broadcast the two…
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Zyxel NAP353 showing update available but not updating
Getting this error when trying to update NAP353 devices via Nebula portal. "Failed to download the firmware : URL using bad/illegal format or missing URL" I am able to update the Flex700 through Nebula portal. Current NAP353 version is showing as V6.25(ABEY.2). What is going on? How can I update manually?
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VPN working on some PCs, but not others
Hello, we have a USG100 in a remote location to which we need to connect. We use the windows integrated VPN for this and L2TP with a secure key. On some PCs like my work laptop, my home computer and another older work laptop this setup works without issues. However, I tried setting up 2 different laptops in the last week…
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Remove my devices from myPortal
Hello, I would like to remove my device from myPortal but I don't see any way to do that. Furthermore, I'd like to cancel my account and all data associated with it. How can I proceed please?
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Nebula is not online and can’t connect with NCC - who can help?
Hi guys My Zyxel NWA50AX stays offline. I already registered it and I can connect with the unsecure network, but my settings are not transferred to the device. The light on the device never changes to green. It switches from green to red the whole time. I also reset the device, but it didn't change anything. Does anybody…
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Best practice firmware upgrade for multiple devices
In Nebula it's possible to configure a firmware upgrade schedule. What's the best practice to perform firmware upgrades for multiple devices at the same Nebula site? Do I have to take care that multiple devices do not perform firmware upgrades simultaneously if they could lose internet connectivity during firmware upgrade…
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Mesh doesnt work: 2 x NWA55AXE
I have configured 2 NWA55AXE as access points. I have enabled smart mesh. In the "Access points" monitor, it only ever shows an empty uplink AP. When I detach one of the devices from the lan, it loses connection. I dont see any way to debug/diagnose this issue in nebula.
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USGflex200 - Block communication between LANs
Hello, I have configured 4 LAN interfaces (LAN group 1,2,3,4) vlans 10,20,30,40. On Security Policy: there is Implicit rule "Allow LAN to any" and "Allow LAN to Appliance" Questions: 1. Is possible disable implicit rule LANs to LANs. 2. How to block NEW communications between Vlan 10<->20 but allow (ESTABLISHED and…
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Nebula USG Flex 100 NAT / Virtual Server
First time using Nebula to configure a firewall. We need to get some ports open for internal services, but cannot get any of them to work. I have tried with Any in the Public IP, the external IP address, but cannot get it to work.
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ATP Geo-IP Filtering in Nebula
We usually block all continents except North America, I do not see Continents as a option in nebula just a long list of countries, it looks like you can only add 10 countries at a time. What is the best way to go about Geo-ip blocking with Nebula?