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remove a divice from my nebula
I want to transfer a device from my nebula to a friend's nebula. How can i do?
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NSG simutanous l2tp VPN connections
Hello, We have a NSG50 (without licence) and 2 laptops. We can't connect the both PCs with the VPN. PC1 alone is OK, PC2 alone is OK, but when the PC1 is already connected, I can't connect the PC2's VPN. And when the PC2 is connected I can't connect the PC1's VPN. Could you explain me why? Thanks
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Zyxel NWA55AXE and ZTE MC801A
Hello, I one AP conected via LAN to the 5G Router and one AP linked over WLAN. Unfortunately both AP`s shown as offline in Nebula APP und on the Nebula website. WLAN and Internetconnection for the clients are working properly. With a second 5g Router (Huawei CPE2 Pro) it`s working properly. Port Forwarding…
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How do I activate my PRO Nebula license?
Today I purchased the licences my organisation needs to upgrade to PRO level.They were assigned to the APs. How are they activated? I don't have the UPGRADE button. I would add that the PRO licence is being upgraded from the PLUS licence for 1 month only. Thank youRegards D.
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NR5101 Nebula GUI Login problem.
On multiple visits to the GUI to gain access to my NR5101 Nebula, I set up my Password Manager [PM] with the Zyxel-specified UserName and the Site-Wide Password. Access was acceptable. A double click on the Zyxel entry in the PM navigated to the correct web page. Next, one-click on the PM Icon to fill in the UserName and…
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"nwa1123-ac pro" guest wifi
Hi, I have the following setup: "4G-AC68U Asus 4G router" - several unmanaged switches - "nwa1123-ac pro" How can I setup a guest wifi network where the clients are not able to reach internal IPs, only the internet? Thanks!
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How do you think about Aps of Nebula need to be able to set Web Proxy using on Enterprise env?
I think APs of Nebula needs a function to be able to set Web Proxy from Enterprise environment to Inet. Because Enterprise envs usually sets Proxy Servers on their sysytems, so APs are not able to set Web Proxy, APs must not access to Inet. If Firewall is not to allow a access from AP to Inet, then APs are not in usefull.
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USG Flex 100 Rev2
Hi Guys I just want to point out that it is a disappointment this revision does not include a SFP cage. Most of the Flex 100 appliances I manage enjoy using 3 WAN connections, the SFP was great as we directly connect fibre in to the ISP ONT device.
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Delete Zyxel Account
Hi Team, Hope you're well. Please could you delete/deactivate my Zyxel accounts registered to my email address - harmi11@gmail.com as I no longer need access. I have decommissioned my Zyxel devices and removed them from Nebula CC. Thanks in advance Harminder
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How to block access to management Web UI to NSG50
I have setup a server on our network and have a DNS address linked to our IP so external users can access this device. However, when users on the network go to the link they are redirected to the router management page. Users from outside the network are automatically pointed to the device I want it to. How can I stop the…
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[NEBULA] Can I enable Jumbo Frames in Nebula?
From the articles I have located the Jumbo Packet size is fixed to 9k. Is the capability always on or is there somewhere to enable it in Nebula. I have an XGS1930-28.
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USG Flex 200 - Firewall by WAN
Dear support, is possible to configure firewall rules different for WAN1 and WAN2 ?
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ZYXEL NWA50AX Access Point
Hi all this has been asked before but I am really struggling to get my new AP to go online. I am registered with Nebula and all details for AP are entered on App and online to match. I get the usual Green/Amber slow flash and then my internet connection is blocked and no other devices can get on line? Why is it blocking my…
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Most popular web site
Good evening everyone, I would like to know if it is possible in the nebula control center to find a report on the most visited sites and also by device. Thank you so much.
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L2tp vpn remote connection
Hi there, form today i have this problem, a client told me that the remote connections on the mobile phone don't work, i have a ikev1 onthe firewall that is usgflex 100 nebula mode, is in nat configuration, so, a week ago all work wonderful, but now not work, the mobile phone says (please upgrade a ikev2 vpn mode) but if i…
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Vouchers information in reports
Would it be possible to add the voucher ID in varying reports? i.e. AP or Firewall Client Lists - associate the voucher used with the client. SecuReporter and content filter - show voucher used when content filter blocks a site. This would be helpful in managing users access.
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Creating AP groups in NCC so groups can have different settings?
I'd like to be able to control groups of APs so they have different SSIDs and or different bands enable, sometimes just 2.4 and other times just 5.0 or 6.0. I see the new beta feature that allows aps with certain tags use SSIDs associated with those tags but can you then have two or three entries for the same SSID, one for…
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Give DHCP client a static reservation in NCC?
Using a USG Flex 200 in NCC and I'd like and easy way of giving certain clients a static reservation. In most routers you can just click a check box on a client that's already received their dhcp IP and I can just click a box to make it static and also change the ip to my preferred IP for that client, then clear the arp…
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BLE beacon for WAX650S
I have 5 WAX650S and have been waiting for BLE beacons to be enabled and allowed to be configured via Nebula, when will this ever be an option? I purchased these with the expectation over a year ago, as the product showed it was a part of the purchase price. Could someone give me an understanding of where I can configure…
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[NEBULA] Search registered devices across organizations
Hi is it possible to do a search on either the serial number or the MAC address across all the organizations that are linked to our account. In other words, I've got an AP that is registered, but I don't know to which organization it is registered. Since we have 90+ organizations I can't just check all organizations one by…
