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Setting static IP address
I have an NWA123ACv3 being controlled via Nebula and I am trying to change the IP address assignment of the AP from dynamic to static but no matter what static address I attempt to assign the system returns this: Bad IP assignment configuration. The address I am assigning is outside the DHCP scope defined for the network…
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Terrible performance with (4) NWA1123-AC PRO access points in Nebula Control Center.
We have installed well over 30 Zyxel wireless networks using Nebula Control Center and for the most part have had success. One of our latest installs has been problematic. The user complains that his iPhone, iPad, Android Tablet and any other wireless device performs poorly. What's ironic is that his Windows 10 laptop…
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NSG200 low internet bandwith on WAN
Hi, We have a 1000 mbps internet connection, but over the network I can measure only 80-90 mbps with NSG200. In the local network client to client the gigabit working flawlessly. Is there any way to test the bandwith in the NSG200 menu somehow? Where should I find a solution?
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How to set up a third-party VPN service in Nebula Control Centre & Orchestrator?
We need to use a stable paid VPN service (ex. Proton VPN)! Anyone something like that?!
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utilizzo porte su NWA 1123 AC PRO
ciao, ho creato una rete mesh tra 4 access point, solo uno di questi è collegato al router, gli altri access point sono solo collegati in wireless - è possibile collegare a questi access point su una delle 2 porte (devo capira quale) direttamente un PC? ho provato ma non arriva nulla
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NEBULA - Invalid License Key
Hi guys, I just purchase a renew license for a NSG100 (1), NAP102 (3) and NSW100-28P (1). When I try to enter the license code in Organization-wide -> Configure -> License & inventory, I receive the message "Invalid License Key". How I can activate the licenses? Thank you in advance.
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No access to NWA1123-AC
Hi, I got two used Zyxel APs here that I bought from eBay. I can not access a single one of them. I doesn't matter if I try to connect via Ethernet or WiFi. The AP won't give me a valid IP address and thus I am not able to access 192.168.1.2 or 1.1.1.1 for setup. I did reset both APs several times but neither one of them…
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Radio2 wireless health has reached the threshold
What does this actually mean? Seem to get it quite a bit, and having some issues with connectivity. Both the 2.4 and 5 are on channels with no interference. The 5g is set to a more narrow 40 MHz, instead of the default 60. It seems to impact devices on both SSIDs (split 5 and 2.4). Also looking at it now, what is an STA…
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NWA1123-AC HD went down for 3 x 9 minute periods
Yesterday this one AP (we have 8 in the building) went down for 3 separate 9 minute periods. In the AP logs you can see: Port 0 is up! The link speed is 1000M/Full. Port 0 is down! Port 0 is up! The link speed is 1000M/Full. Interface lan has been changed. Interface lan has been changed.…
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Nebula configuration
We use an ATP200 with several USG20W at homeoffices in on premise mode. We want migrate to Nebula. How can we import configuration of the devices into one Site of Nebula?
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Clarifying the TX power levels shown in Nebula.
Hi all, I started to work with Zyxel Nebula solution and would like to clarify the radio power settings shown in the Nebula I know power rules in DFS and NON-DFS channels in 5GHz.What is confusing: Does the power value describe only IR power or calculated EIRP?Should I calculate the antenna gain on top of the described…
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Nebula MSP Pack License register problem
Dear Zyxel, I bought a Nebula MSP Pack License, but when I want to register I get this message: Http failure response for https://ccapi.nebula.zyxel.com/nebula/v11/helper/account-license: 500 OK Thank you for your help.
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Advancing Forward with Nebula – What’s New in P12?
By introducing more solutions to cloud – Zyxel’s premium ATP security firewalls and small business WiFi, streamlining license management with Circle integration, and a brand new face of Nebula mobile app, Nebula has continued to advance forward with stronger security and efficiency with its latest P12 release. Click here…
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Configuring a complete new organization before buying HW
Hi everyone, I just wondered if it is possible to configure a complete multi-site new org on Nebula without buying the HW first ? The HW is on the road and I have time now for configuring the org while delivery is in progress. In a blank site, I'm invited to add a firewall/gateway by choosing the model but it doesn't…
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NWA50AX NCC managed shows no client connected
I own a NWA50AX dual Radio Wifi 6 Access point. The device is managed by NCC (plus license) All was good for about 1 week since the install of the AP in my site with about 15 devices connected. Since this afternoon, the client list of the NCC shows 0 client connected (but their are connected and well functioning). I tried…
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Wi-Fi device log
We have a couple of sites with several ZyXel access points that I manage through the Nebula cloud. I would like to know if it is possible (with the paid version) to schedule a log of devices connected to the Wi-Fi? I know that several companies offer Wi-Fi analytics software, I just need a regular log that has date, time,…
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nebula route for all internet traffic
I necessity to use VPN site to site (Non-Nebula VPN peers) as default route for all internet traffichow is possible in Nebula with NSG50? thanks in advance Fabrizio
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Zyxel/Nebula Subaccounts
Hi, we use the Nebula-Basic-Feature for a bunch of switches and accesspoints. Until now we use all the same Account. For better security (2FA) we would like to create multiple Subaccounts so that everybody has their Useraccount but can also access every site/device. Is this possible?
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Can you stop auto firmware updates on APs?
Is there a way of disabling the firmware auto update function of APs?
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Moving AP to NEW ORGANIZATION
I have removed a device from the Organization/Site but I can't add it to another site. 2021-09-25 22:28:31Removed device: 5C:6A:80:xx:xx:xx / S172VxxxxxxxxInventoryStewart Ives When I try to ADD DEVICE under the new organization I continually get this error: Device is already registered by another user. Add the device by…