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[NEBULA] Bigger QR Code Labels
When shipping new product, please make the QR code labels bigger. Some smart phones have issues reading the smaller QR codes when trying to add them to Nebula. One example of this is with the NWA1302-AC.
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[NEBULA] AP LED Lights Setting Needs Extra Options
The current setting for "AP LED lights" is a global, site-wide setting only. Please make it optional to go back into each individual AP and toggle this to a different setting so that it does not follow the global, site-wide setting. Each AP should have their own LED light setting in addition to the global, site-wide…
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[NEBULA] Orange LED and no access after firmware update on NWA1123-ACv2
We recently purchased 5 NWA1123-ACv2 access points and added them to a new site in Nebula. All worked very successfully and the wireless was setup and working. After a few days the Nebula portal said that the firware was out of date on the access points so I let it update them by clicking on the 'upgrade now' button. After…
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[NEBULA] NAP203 Already registered but not found
Hi, I'd registered one NAP203 but I'm unable to find it in my site, I'm trying to re-add but it says that is already registered, how can I solve it?
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[NEBULA] IPSec policy NSG200 - Non-Nebula VPN Peers
Hi, I would like to ask what is the default IPSec policy in case of Non-Nebula VPN Peer connection? In example, if I have a vew interfaces included in VPN: With Non-Nebula Peers I can's set the custom policy to chose which LAN/VLAN should be availeble for remote peer. From my observation NSG takes the first from the VPN…
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AP LED light scheduling
This discussion was created from comments split from: AP LED Lights Setting Needs Extra Options.
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How to add a rule/policy
Dear support How can I add policy or rule for a specific client for max download usage per day? Is that possible? Thanks Richard
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[NEBULA] Change Nebula owner
Hi, We recently changed our IT support partner, but can not change the owner administrator address in the Nebula Control Center from the previous IT partners address to one of our own. Could you please provide me with the proper procedure to change the owner privilege to an other existing admin account. regards, Cliff Van…
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[NEBULA] NSG scheduling rule not working
Hi there I have setup a rule (rule 4 in this case) Policy - Allow Protocol - Any Source - Single address /32 Destination - Any Dst Port - Any Schedule - Name of schedule The schedule is set to allow access from 16:00 until 21:00. This is the green bar, and availability set to on. So i would assume that the green bar /…
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Zyxel Nebula Smart Mesh Link
Hi, How can I tell if the link between the two Access Points is 2.4ghz or 5ghz? I have enabled all display options but I can't find this information. Thank you very much, BCS
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[NEBULA] WAN2 as backup line for WAN1 on NSG100
Hi I have done several tests regarding WAN2 as backup for WAN1. What is the result is that it takes between 20 and 30 minutes for VPN to come up again after I either close for the internet or take out the plug in WAN1. It is also the same result whether I use a fixed internet line or whether I use LTE/4G as backup line. I…
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[NEBULA] NSG50: L2TP VPN connections
Hello Can anybody give me advice, I have a NSG50 configured with L2TP VPN protocol. This works fine for 1 connection. When a second person try to connect (with own VPN account) they receive the message, communication disconnected. Any idea where I can define the number of L2TP VPN connections at the same time? Thansk a lot…
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Support virtual interface/ specify AD group for L2TP auth.
Hi, On NSG we have the possibility to control them via CLI... But we don't find where is the classical Zyxel CLI Reference Guide for NSG. We have searched It on your FTP but without success. We like to try to experiment some functions on a trial organization in a non-production environment. Thank you
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[NEBULA] NAP102 AP couldn't change SSID from Nebula Cloud Configure
I have tried many times to change my SSID from your Nebula cloud platform. I have been getting the same error message. Please see the attached screenshot.
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[NEBULA] Tunnel Up Time in Nebula Vpn Hub-And-Spoke
hi, i have a nebula vpn network in hub-and-spoke configuration. what is the max time of tunnel up time? I have constant disconnections. does anyone have the same problem?
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[NEBULA] how do I configure a VPN network to access from laptop or cell phone?
Hi all, I'm looking for a way to be able to let laptop/phones to VPN back to the network (to access internal webpage download files etc.) I dont know the term, just know its a VPN way back to the local network. Anyone know how to do this? Wayne
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[NEBULA] Dynamic DNS update
How often does the Dynamic DNS client update? Is the logging that can be seen to check the client is connecting to the service correctly? We use custom and have used the exact same setup as we use in the USGs and ATPs but on the NSG the hostname does not seem to be updating to reflect the changed WAN IP?
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[NEBULA] Change AP owner.
How do I remove a AP device from my site so, another user could register it in there own site
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[NEBULA] VPN L2TP WITH NEBULA
Hi, I try to enable a VPN L2TP over IPSEC on NEBULA GATEWAY NSG50 but not working, I used as a Client Windows 10 1909 versione, but the error is Unable to establish network connection between the computer and the VPN server, the remote server is not responding. The problem may be caused by a network device such as a…
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[NEBULA] Client Monitoring
Hi Leute Ich habe diverse Fragen zu Client Monitoring und Statistiken. Zuerst kurz ne Info, was ich alles im Einsatz habe: 1x NSG 100 1x GS1920-24HP 2x AP NWA5123-AC HD Nebula Pro Ist es wirklich nicht möglich länger als 30 Tage zurückzuverfolgen wie viele Clients auf den APs eingebucht waren und an welchen Tagen, oder…
