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content filter trial package not active
I have activated the content filter trial package , however when i try to set some rules the nebula says that you need to purchase a package
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"Firewall clients by usage" not including VPN clients
Hello everyone, as you can see: the firewall itself can see and highlight a remote backup (from another Zyxel FW with full VPN tunnel) but it is unable to list the remote client on the widget: As you can see there is NO client with 20 gigs of traffic. I think it is not properly displayed. How can I fix it?
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Permanent banner for scheduled regular upgrade
Hello everyone, during these days if you enter an ORG with a SCR50AXE that is planned to be upgraded, you see this banner: The problem is that it remains there also when you change to another ORG with 60 LITE or Flex just updated to latest firmware. If you click on its X to close it, and then you go to another SCR50AXE ORG…
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Client behaviour - Application usage details explanation
Hello everyone, I have a client inside a network that seems to have something related to Avast: In reality it is a domain client, without the possibility to install anything. So I remotely connected to it looking for Avast traces but I did not see something reasonable considering the quick analysis. Which sort of way of…
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Hardware Freezing for a few seconds at a time
I have a NWA130BE that is acting up. All wireless traffic will drop at random times and during those few seconds (10 to 20 seconds) I am unable to access the web interface from a wired lan connection as well. diagnostic file has downloaded by Zyxel Melen I have uploaded the diag info that was collected from right after one…
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AVoIP Setup with Nebula
Good afternoon, sorry if any of my questions are very basic, just learning as I got thrown in the position of needing to learn to setup the networks for our AV system. We have just switched to Zyxel and I am setting up our first couple of WyreStorm systems with them. The systems consist of a USG Flex 50, (3) GS2220-50HP…
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WAN1 utilization from Nebula App shows wrong values
Hello everyone, I have a FTTW WAN connection linked to an ORG of mine that could use an upload of maximum 20 Mbps. Via the Nebula App it is shown a non valid value when the upload bandwith is saturated by a remote backup: While via nebula webpage is correct: Is there a way to fix it?
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Deleting a VPN
hi, I set up a site-to-site VPN using VPN orchestrator. After setting it up, I found that I need to have the other end to be the one initiating the IPSEC tunnel. According to some internet post the initiator can't be changed, but the site that is added first in the orchestrator is chosen as the initiator. So I thought I…
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Number of Address Objects Enumerated?
Is there some place in either the nubula or router interface that the number of address objects currently configured is displayed for an H Series router? There are limitations on the number of objects but I don't see where it shows how many you currently have configured. I'd rather not have to count them manually.
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connection issue,
I have 2 NWA50AX in my property, 1 seems to get 600 to 800mbs on connection tests with great connection to it, the other (sat just above the router) is only getting a connection of 80-100mbs changed the 2 around thinking it may be something faulty in the wiring, but same outcome when changed around, anyone got any idea…
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Moved: Empowering MSP Operations: A Unified Management Approach
This discussion has been moved.
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Um....What am I missing here? Literally!
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api version
Hello, I see the API is upgraded to version 0.1.33, that's nice, i can create organizations. Is there a roadmap for further upgrade plans for the API? Because for me still a lot of options missing in the API. I can write them all down, but maybe if i see a road map for future upgrade plans, maybe it would make life a…
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snat nebula
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Failing to add a brand new ZyWALL Flex 100H to Nebula
Hello, I'm attempting to add a ZyWALL FLEX 100H to our Nebula account, I've created the organisation and attempted to add the device using the serial number and mac address but it says the device is already in use. I've checked in more > My devices and services and the device is listed in here however it's not linked to an…
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MSP Organization settings / Error / link BIND not working
in the menu "Organization-wide>Organization-wide manage>Organization settings", the link "bind" doesn't work. I want to bind an organization to a MSP, so the MSP can manage the organization. I'm the owner of the organization. kind regards Gianmarco
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Trying to set up Site to Site VPN between LITE AX60 and USG FLEX 200
I have set up a VPN tunnel, it appears to be up, but I cannot ping across the tunnel. I assume I'm missing a route or a policy, but cannot figure out what I am missing.
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Nebula Device status On, but cannot reboot device today at 14:40
Dear Sir / Madam, We checked Nebula Device status On, but cannot reboot device, please advise us. Thank you. Group: Cyber ORG: Tinson SITE: HK, VNM and Device log show as below:
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SSID range weakens when the captive portal is enabled
Hello everyone, I’d like to share an issue I’m encountering across several sites where I’ve installed multiple Wi-Fi access points (NWA50AX, NWA90AX, NWA50AX PRO, NWA110AX). Everything works perfectly with a basic configuration. However, as soon as I activate the captive portal (e.g., click to continue, Nebula Cloud…
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Nebula Orchestrator Zyxel VPN300 status red issue
Dear Sir/Madam, Our device is work normally as below, but in Nebula Orchestrator the device status is off. Please advise us. Thank you.
