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[NEBULA] captive portal does not seem to work with all devices
For example, on my galaxy tab 4, the captive portal page does not appear after authentication to wifi. so i don't have internet access. Can you help me ?
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[NEBULA] Add NAP353 to list of Wireless Health APs
The NAP353 is not a supported device for Nebula Wireless Health. WHY??
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[NEBULA] Nebula Control Center account credentials lost
Due to changes in our company we need to reset the NCC account. How can I do? Thanks. Br.
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Add the "Maximize Bandwidth" option for Traffic Shaping
Our USG devices have a "Maximize Bandwidth" option for BWM, which we really like to use. It would be nice to see it in Nebula NSG devices.
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[NEBULA] NWA1123 AC HD zero throughput problem
I have three NWA1123-AC-HD access points and one Pro. They are all set up with Nebula CC. The three HD APs stopped working a couple of days ago. Their speed has dropped to below 1Mbps for both download and upload. The Pro continues to work without issues. No, I dont have captive portal or rate limiting enabled or any such…
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Firmware management scheduling
When scheduling a switch firmware upgrade in the new NCC 2.0, the time changes to 13 hours ahead of the time set. I set an firmware upgrade for 3 switches for tomorrow at 1:00. After pressing save, it displayed as 14:00. If I look at the setting in the old NCC 1.0, it shows as 1:00. It also shows as 1:00 if I view it…
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[NEBULA] Switch offline on Nebula
Hi All I have a switch showing as offline on Nebula but I can get it up via the web page on the ip address it has been assigned. Is here a default username and password for logging into them via the local IP? We have a GS1920-24HP. Cheers Mike
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[NEBULA] Port Group 1 & 2 - how to allow device
Hello, I want to allow some device on port group 1 (LAN1) to be see by devices on port group 2 (LAN2). How can I do ? Thank you
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[NEBULA] I need separate lan for every port of the NSG50 (or NSG100)
I can configure two subnets with help of the port groups but I need ti separate every port to its own subnet. I don't know how to do this. I think that VLAN can help me, but I don't clearly understand how to stick VLAN to Port
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[NEBULA] Aufbau von AP´s mit Security Gateway
Ich habe 6 Zyxel WAC6103D-I AP´s im Bestand, die möchte ich mit einem NSG100 (würde ich neu anschaffen) über das Nebula Control Center für ein Restaurant mit Gästehaus verwalten. Geht das mit der freien Basis Version oder benötige ich dazu Nebula Professional Pack? Wenn ja was kostet das und wo kann ich das beziehen? Die…
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[NEBULA] Site gateway upgrade
Hello, I will upgrade a site from NSG100 to NSG200 soon. I want to keep all settings (fixed IP, firewall, VPN) What's the procedure ? Here what I suppose : 1) Add device NSG200 to site A 2) Unplug NSG100 and plug NSG200 3) Move NSG100 to site B Is it the good way to proceed ?
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[NEBULA] Layer 2 isolation issue
When I enable layer 2 isolation on my guest SSID which is defined to be on a virtual interface (VLAN10) on the connected NSG50, the system tell us to enter the following: "Please enter at least the gateway MAC address to prevent Internet access restriction". When I enter the MAC address of the secuirty gateway, I get no…
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[NEBULA] Capitive Portal
Hi, There is an option in nebula ap 102, to download capital portal HTML , so we can edit. now i just finished diting it. I cannot see any upload button so that i can upload my capitive portal html page. Please guide me
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[NEBULA] Nebula Portal Down?
Hi There Anyone else struggling to acces their portal? All I get is a black screen with a blue spinning circle! Tried on alterate devices/browsers and even a different IP address just in case. The mobile app seems ok though so I can at lease do some basic tasks.
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[NEBULA] NWA1123-AC HD crash
?Hello? After updating my NWA1123-AC HD access point to the latest firmware, it no longer updates the Nebula settings. I reset the device and it works a little with the factory settings after which it locks exactly when the nebula data download starts. Yes. It remains blocked with the green light and the yellow flashing.…
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[NEBULA] Take the logs on a server
Hello all ! We have a NSG50 and i need to take the logs and put on a server to save it. The only way is put a usb stick on the NSG but it's not a good solution for me. I tried a lot of solution : -Take the file by ftp -by PowerShell -HTML and JavaScript, work but it's not automatique and need a human's action. -SSH ect...…
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SFP Port Configuration
Hi Nebula Team It would be great if the option to change the SFP ports to DAC10g was available on the portal, this would have saved me some time today troubleshooting module connectivity.
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[NEBULA] What does "Gateway exceeds the upper limit" mean?
I'm trying to register a new device (NSG100) on the Nebula control centre, but I keep getting the error message "Gateway exceeds the upper limit.". What does this mean? I've googled it but cant find anything.
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GEO IP Blocking
Is there any intention to add the security of Geo IP blocking to your terrific product
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[NEBULA] FTP
Hi where in Nebula is it possible to activate FTP ?
