How Long Should It Take For The AP's To Pull Down Their Initial Configuration

RGMConsulting
RGMConsulting Posts: 4  Freshman Member
Fifth Anniversary
edited April 2021 in Nebula
I have an AP that I've had plugged into the network for about 15 minutes and it is still flashing yellow and green. How long should it take for the AP (NWA210AX) to pull its initial configuration from the cloud?

All Replies

  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 360  Zyxel Employee
    25 Answers First Comment Friend Collector Fourth Anniversary
    edited March 2021
    Hi @RGMConsulting

    The longest procedure to let AP be online is around 15 minutes(include change mode, apply configuration, and apply firmware.), and the LED status(flashing yellow and green) means the AP is booting up or it is looking for NCC.
    Please ensure the AP is booting up successfully. (Confirm the AP gets IP address.)
     If the AP is offline, you can refer to the below topic. 
    https://community.zyxel.com/en/discussion/9899/what-to-do-if-the-ap-is-offline#latest
    If it still does not help, please provide me the org/site name and enable Zyxel support for me.
    I will check the status.

    Joslyn

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