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Profile data update
Please, where can I update my profile data? Thanks!
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Wrong registered licence
Hello, I have registered a licence to my Zyxel account, but it is for wrong device. I need gold licence for ATP200, but I have a licence for ATP100. I can't link it then to any of my devices. It is possible to give this licence away from my account, so I can register and link the right one? Thank you.
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How can I activate the trial pro licentie for the 2 switches and 6 accespoints?
Dear Sir/ madam, I did " activate " the trial license on the license page, but now i still have to connect somehow to the devices, the6 AP' s and the two switches. How to do so? regards, remko den Besten
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SSL VPN SecuExtender
Hello, I have been using the secuEtender SSL VPN client for several years, I see today that it is no longer offered for download alone but with IPSec and in the form of a license, have I missed something?
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License Activation
I am a residential customer that wants to manage his own APs in my home. I have an access point that will not run at full speed. I upgraded 5 devices today to Plus but I cannot get them activated. I am beginning to regret purchasing from Zyxel, to be honest. This has been a frustrating and time-consuming effort thus far.
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Visio Stencils
Hello, where can I get the Visio Stencils for following products? Firewalls: Zyxel VPN100 Zyxel ATP500 Switches: Zyxel XGS1930-28 Zyxel GS1350-12HP Zyxel GS1200 Access Point: Zyxel WAX620D-6E
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Registered device - transfer
Hi, I purchased a Flex 200 on Ebay. The device is already registered, under I assume the original owner. Can the device registration be transferred…or is it important? Regards, Bret
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Device Has Already Been Registered
We are onboarding a client from another MSP and trying to add devices to our account. I was given information for an access point and when I try to register it I receive the message the device has already been registered.
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Feature Request: ZYXEL Circle [License Expring Days]
Hi, I would like to see the option on ZYXEL Circle to display the remaining days of the license in a table format. It would be convenient to have a clear overview of the license status and manual renewals. Currently, I have to individually access each device, which is time-consuming, in addition to the fact that the portal…
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registration email
Hello, I registered an account last Friday with my work email address but the activation link did not arrive. I have tried to use the resend link option several times, but no link arrives ( i also check on company email server too). I created another account just to contact for help. Who should I write to or report a…
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ZYXEL SBG3600 Firmware upgrade can not be found on internet.
Hi guys can anyone help me with the latest firmware,please. I own this router for the last 4 years and never had any problem till yesterday ( 05 September 2023) I am using LTE only but since yesterday does`t work. Where I can download any firmware for this router model?
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FLEX 200 - Disable all licensing
Just fired up a new Flex 200. Running as on premise mode. Not interested in Nebula or licensing. Right now they all display "Trial". I would like to disable all those services. Also hoping when the trial expires, there is no barrage of warnings, popups etc. How can I disable ALL optional device licensing eg; WebFiltering,…
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Lizenz Kaufen - ok, Zuordnen- ok, Aktivieren-? :-(
Hallo ich habe eine Nebula Professional Pack-Lizenz gekauft und einem Switch zugeordnet und jetzt finde ich nicht die "Stelle" wo ich die Lizenz aktivieren kann. Danke für Eure Hilfe … Beste Grüße von Thomas aus dem Fläming
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Delete my account
Dear Zyxel-Support, unfortunately I couldn’t reach out on a different way which is the reason I try it this way. Since I am no longer using products and services from Zyxel I would like to have all my accounts and data being deleted. Thank you in advance and best regards!
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error device has alredy been registered
I have recently managed a usg-110 product and I would like to add additional services, I wanted to register it on my zyxel account but it has already been registered on another account that I do not know, the procedure to re-register the product does not work, what can I do?
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Como posso alterar o registo do usgflex200
preciso alterar o registo, do equipamento usgflex200, apenas temos o número de serie, o endereço MEC, mas não temos o email de quem registou. Quem tem esta informação é o TI, anterior. não consigo renovar as liceça.
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device registered by another user
after I entered the s/n and the mac address it tells me that it is registered by another user. How can I do?
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firmware zyxel vmg 1312 B30B
Hello,, Where is possible download firmware to Zyxel VMG 1312 B30B? Thanks for answer Best regards
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Zyxel olt 1308s-22
Hey my friend is giving me zyxel olt running and i am configured olt then i reboot olt then olt is not booting then I am ping the ip show me not reachable ip again i connect with console cable then i am start olt and showing debug mode enter every command showing me error please help me for zyxel olt 1308s-22 firmware
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ZYWALL 110 LIC-IDP? How to buy? Or put it on a trashbin?
Hello every, how i can get a license IDP? Or it is impossible today and ZYWALL 110 an oldfag? And i can only put in on the trash?
