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Lizenz Kaufen - ok, Zuordnen- ok, Aktivieren-? :-(
Hallo ich habe eine Nebula Professional Pack-Lizenz gekauft und einem Switch zugeordnet und jetzt finde ich nicht die "Stelle" wo ich die Lizenz aktivieren kann. Danke für Eure Hilfe … Beste Grüße von Thomas aus dem Fläming
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Delete my account
Dear Zyxel-Support, unfortunately I couldn’t reach out on a different way which is the reason I try it this way. Since I am no longer using products and services from Zyxel I would like to have all my accounts and data being deleted. Thank you in advance and best regards!
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error device has alredy been registered
I have recently managed a usg-110 product and I would like to add additional services, I wanted to register it on my zyxel account but it has already been registered on another account that I do not know, the procedure to re-register the product does not work, what can I do?
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Como posso alterar o registo do usgflex200
preciso alterar o registo, do equipamento usgflex200, apenas temos o número de serie, o endereço MEC, mas não temos o email de quem registou. Quem tem esta informação é o TI, anterior. não consigo renovar as liceça.
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device registered by another user
after I entered the s/n and the mac address it tells me that it is registered by another user. How can I do?
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firmware zyxel vmg 1312 B30B
Hello,, Where is possible download firmware to Zyxel VMG 1312 B30B? Thanks for answer Best regards
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Zyxel olt 1308s-22
Hey my friend is giving me zyxel olt running and i am configured olt then i reboot olt then olt is not booting then I am ping the ip show me not reachable ip again i connect with console cable then i am start olt and showing debug mode enter every command showing me error please help me for zyxel olt 1308s-22 firmware
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ZYWALL 110 LIC-IDP? How to buy? Or put it on a trashbin?
Hello every, how i can get a license IDP? Or it is impossible today and ZYWALL 110 an oldfag? And i can only put in on the trash?
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MFA for SecuReporter in wrong language
Hi every time I log into SecuReporter now the MFA page that comes up will be in a different language, yesterday it was Russian and today it is French. Use my back button and try again a couple of times it eventually goes back to English. Kind regards Graham
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Help - Locked account - 2FA Issue - Can't get through to customer service
Just after some advice - I've got a USG110 with content filter, Antivirus but after getting a IDP subscription. That said I need access to my cloud account on Zyxel to proceed with this and seem to be locked out. I've been sending messages to Zyxel customer support for the last few days but not getting any response. My…
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Error "Device has already been registered"
Hi, I'm trying to re-register an USG40W which I bought from eBay to my account at MyZyxel.com, however I get an error "Device has already been registered" when trying the steps from the KB below: https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account I've tried deleting…
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How do I port forward in detail?
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Firmware update file for old device
Hi! I'm in charge of maintaining some older products in my network - one of them is the Zyxel Prestige 2302R (model number: 401342) I noticed I can't find older products' firmwares anymore - I'd like some help with getting the most recent firmware :) Thank you!
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firmware upgrade
we have routers usg 100 in 3.30, usg 100 in 2.20 and usg 50 in 3.30 can i install the latest version of the firmware without problem? and if not how should i proceed ?
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Edit option in Community not working
No where to really post this but the edit button on replying don't work😔
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Port Forword Zyxel VMG8623-T50B
Good evening, while I'm doing port forwarding, the port still no open , can you help me , i sent photos e.g. A friend told me that he has a virtual interface that's why you don't unlock the port
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Please delete the User Account
Hello Zyxel Administrators, I didn't find any other way, because unter "My Account" there is no option: Would you please delete my user account from accounts.myzyxel.com and any other zyxel sites? The account is double and not needed any more.
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Zywall USG 200 does not update signatures
Dear all Recently I purchased a Zywall USG 200. It has latest firmware 3.30(AQU.7) / 1.08 / 2015-01-13 16:31:04 and everything runs fine I correctly activated a 30 day trial license for zyxel and kaspersky antivirus and bluecoat content filter. The zywall can resolve and connect to portal.myzyxel.com to refresh correctly…
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Why the License Expiration changed?
Has anyone noticed changes in the expiration of the Licenses? More or less a week ago, while entering the myZyxel site to download the firmware of a USG FLEX 100 that I had to update, I noticed a warning relating the Licenses expiry of an USG FLEX 500 installed at one of my customers. The licenses were migrated from a…
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Why is my license deferred ?
I have this license : S-LJEFT-ANLCQ-GHXLZ-DTDKN-CXUTO Why is it in "deferred" status ? Thank you Kind regards
