What happened to the nebula dashboard page

Carlo
Carlo Posts: 36  Freshman Member
edited April 2021 in Nebula
Hi all,

I appreciate all the system has updated and now we are with the new licence system.

However what happened to the main nebula landing page where you could see all your site and see if any of them were orange or red? so that you could identify issues at a glance?

How can I get that page back?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 205  Zyxel Employee
    edited April 2021
    Hi @Carlo,

    I would like to confirm with you that is the screenshot below as same as your description?

    If yes, you can find it via Organization-wide > Monitor > overview.

    Hope it helps.
    Melen
  • Carlo
    Carlo Posts: 36  Freshman Member
    Hi, thanks for your answer.

    Unfortunately this is not what I am looking for.

    I have multiple organizations with only 1 or 2 sites in each organization.

    On the old version of the nebula website, the landing page used to be an overview of all the organizations linked to my account and I could see all the statuses of each organization at a glance.


  • Carlo
    Carlo Posts: 36  Freshman Member
    nobody can help here?
  • Carlo
    Carlo Posts: 36  Freshman Member
    @Nebula_Melen can you please help here?
  • Zyxel_Albert
    Zyxel_Albert Posts: 36  Zyxel Employee
    Hi @Carlo,

    You need Nebula MSP Pack License to manage multiple organizations. Please refer https://www.zyxel.com/products_services/NCC-Nebula-Control-Center/subscribe-nebula
  • SLMark1
    SLMark1 Posts: 8
    In short, they removed a free feature and now want $500 to add it back.
  • Zyxel_Melen
    Zyxel_Melen Posts: 205  Zyxel Employee
    edited July 2021
    Hi @Carlo @SLMark1,

    Welcome to Zyxel community!

    We have enhanced the centralized control ability of MSP Pack features which allows customer to manage orgs/sites/devices more easily. Such as Admin&teams, cross-org synchronization, MSP alerts (new feature which released on Jun.28).
    In addition, we have also enhanced MSP portal on Jun.28 which making sense one of the MSP Pack cross-org features focuses on monitoring all orgs' status.
    If you have multiple orgs and you want centralized control, we suggest you to purchase MSP Pack license.

    Here are some MSP Pack features introduction you may check (we'll update later to includes Jun.28 update):
    Become more efficient with new Nebula MSP Pack
    Using MSP features to ease network management of multiple customer organizations

    Finally, you can purchase MSP Pack license in Zyxel Marketplace Express, we provide one-month and one-year license option for you to select.
    Melen

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