My Zyxel providers disconnect once every third day. Help!

MalteBjorholm

Hey
I got some issues with my Zyxel U. In general i love it because it provide excellent internet all over my appartment. But lately it's begun to have some trouble, approx every third day it turns "red/disconnected" - And i have to setup the whole system again. 
So my question is, does anyone know the issue, or can help me fix it?
Malte

Zyxel_Jerry

Hi @MalteBjorholm

What is the LED light on the Main Multy and extender node, are they all LED red?

How do you install the Multy device?
Please follow below article to install Multly device.
https://community.zyxel.com/en/discussion/8677/multy-devices-reset-when-certification-authority-expired

Have you registered an account on the myZyxelCloud?
With a registered account, the configurations are saved in both your device and myZyxelCloud
Is it mandatory to register an account before setting up Multy U (WSR30)? — Zyxel Community

Please send us the feedback on the Multy APP.
Before sending us the feedback, please make sure all of the devices can connect to the internet