MULTY X WSQ50 does not start blinking blue when doing the install cycle

uch
Posts: 3
MULTY X WSQ50 does not start blinking blue when doing the install cycle.
defect unit or what?
I have been struggling with connections the past year, but now started re-installing and cannot get a blue blink.
trash or reclaim or what?
// uc
defect unit or what?
I have been struggling with connections the past year, but now started re-installing and cannot get a blue blink.
trash or reclaim or what?
// uc
0
All Replies
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Hi @uch
Please press and hold the reset button for 8-15 seconds and release it.
After 2 minutes, the Multy X device will start blinking Blue, and it means the device is ready to be installed.
Please refer to the below article to complete the installation
https://community.zyxel.com/en/discussion/8677/multy-devices-reset-when-certification-authority-expired
0
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