NR5101, no Celular SMS

Tom65

Hi, I own a NR5101 and it is not possible to receive SMS. When I push the button "Retrieve Messages" the web interface hang up and the connection to Internet ist lost. With web interface, I had to reboot the NR5101.
How it is possible to receive SMS?
Thanks, Tom

tonygibbs16

Hello @Tom65

Looking at the user guide for NR5101 dated January 2021, available at https://support.zyxel.eu/hc/en-us/articles/4403365084818-5G-Devices-Advanced-Downloads-Firmwares-and-other-resources-  ,I cannot see the 'Retrieve Messages' button.
       - In figure 59 there is just the toggle for SMS Inbox Enable

Can you post a screen shot please? And let us know what firmware version you have in your NR5101 please?

Happy New Year.

Kind regards,
     Tony

Tom65

Hello Toni, no "SMS Inbox Enable".
Kind regards,
Tom

Tom65

Firmware: V1.00(ABVC.6)C0