NR5103Ev2 5g issues + new firmware

Hi

I have an issue with my zyxel NR5103EV2. I will only connect to LTE and not 5G. I have tried different sim cards and no one will connect to 5G. Same simcard will connect to 5G in a phone, but not router.

What can I do?

What is latest firmware? I have V1.00(ACIQ.0)b8_E1

All Replies

  • dhytsang
    dhytsang Posts: 1
    First Comment

    I am having the same issue. Did you find a resolution?

  • grip
    grip Posts: 10  Freshman Member
    First Comment Friend Collector First Anniversary

    same issue here, any news about a newer firmware @Bob_C ?

  • SELBERG
    SELBERG Posts: 352  Master Member
    5 Answers First Comment Friend Collector Third Anniversary
  • Bob_C
    Bob_C Posts: 206  Zyxel Employee
    5 Answers First Comment Friend Collector Sixth Anniversary

    Hi,

    Please contact 3DK to inquire the latest firmware or troubleshoot the issue if your current firmware is V1.00(ACIQ.0)b8_E1.

    Regards,

    Bob

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