Lack of logs for switches errors

GiuseppeR
GiuseppeR Posts: 250  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

Hello everyone,

I went online on Nebula and I saw this error:

For this reason I visited the specific page Nebula suggested me to look at:

I saw no details to understand the reason why the switch went on error.

So I changed from "Range" mode to "Before" mode for logs details:

Anyway no logs.

So how could I try troubleshooting in this scenario?

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,497  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @GiuseppeR ,

    To better support you, please enable Zyxel support.

    Additionally, please provide us with the name of your Nebula organization/site here or via the private message by clinking to my account > Message.

    Engage in the Community, become an MVP, and win exclusive prizes!

    https://bit.ly/Community_MVP

Nebula Tips & Tricks