If the USG FLEX H is running with the date firmware, where could I download an official firmware?
Zyxel_Emily
Posts: 1,413 
Zyxel Employee
Zyxel Employee
in Maintenance
Question:
If the USG FLEX H is running with the date firmware, I cannot upgrade it to the latest official firmware by clicking "Cloud Firmware". Because the official firmware is unavailable on myZyxel.com, I cannot upgrade it by clicking "Local Firmware". Where could I download an official firmware release to successfully upgrade a device?
Answer:
If the USG FLEX H is running with the date firmware, you can upgrade it to the latest official firmware on Nebula.
To upgrade the firmware on Nebula, follow these steps:
On Nebula, go to Devices > Firewall > Status. Click on 'Upgrade available'.
Configure the upgrade policy and select the Firmware type to upgrade to the latest official version.
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