If the USG FLEX H is running with the date firmware, where could I download an official firmware?

Zyxel_Emily

Question:
If the USG FLEX H is running with the date firmware, I cannot upgrade it to the latest official firmware by clicking "Cloud Firmware". Because the official firmware is unavailable on myZyxel.com, I cannot upgrade it by clicking "Local Firmware". Where could I download an official firmware release to successfully upgrade a device?

Answer:
If the USG FLEX H is running with the date firmware, you can upgrade it to the latest official firmware on Nebula.

To upgrade the firmware on Nebula, follow these steps:

On Nebula, go to Devices > Firewall > Status. Click on 'Upgrade available'.

Configure the upgrade policy and select the Firmware type to upgrade to the latest official version.